Fulfillment Associate

Staples•Fairhaven, MA

3d•Onsite

About The Position

Fulfillment Associates support daily fulfillment and last-mile delivery operations within the store. The role includes receiving, unloading, sorting, staging, and preparing packages for carrier pickup to support accurate and timely pickup and delivery. Associates work in a fast-paced environment where safety, accuracy, organization, and productivity are essential, collaborating with team members, store leaders, carriers, and delivery providers. The position also involves processing freight, scanning and handling packages, maintaining inventory and chain-of-custody requirements, and keeping staging, storage, and dispatch areas organized and safe. Associates identify and communicate discrepancies and operational challenges, follow operational, safety, security, and package-handling procedures, and may perform other duties as assigned, such as assisting customers with shipping or stocking shelves. The schedule is 5 a.m.–9 a.m. daily, with availability required 2 to 3 days per week. The role requires flexibility based on store needs.

Requirements

Able to work a flexible schedule based on the store’s needs.
Ability to work effectively as part of a team and support others in achieving shared goals.
Ability to learn and follow warehouse logistics and retail operational processes.
Ability to manage multiple priorities and complete assigned tasks with limited supervision.
Ability to lift up to 70 lbs independently and handle items up to 150 lbs using a team lift or mechanical assistance.
Ability to use a pallet jack, climb ladders, and stand or walk continuously.
Ability to work cooperatively in a fast-paced and sometimes stressful environment.
Ability to manage conflict in a reasonable, nonconfrontational, and cooperative manner.
Ability to act with honesty and integrity when handling packages, inventory, and business information.
Must be available 2 to 3 days per week.

Responsibilities

Receive, unload, sort, stage, and prepare packages for carrier pickup accurately and on schedule.
Process freight shipments while following safety and operational standards.
Scan and handle packages accurately while maintaining inventory and chain-of-custody requirements.
Organize and maintain safe, efficient staging, storage, and dispatch areas.
Identify and communicate package discrepancies, inventory issues, and other operational challenges.
Work with team members and store leaders to support package volume, dispatch readiness, and service needs.
Work with carriers and delivery providers to support efficient package pickups and dispatch.
Follow operational, safety, security, and package-handling procedures.
Work efficiently and productively while maintaining accuracy and attention to detail.
Contribute to a collaborative, team-oriented work environment.
Perform other duties as assigned, including assisting customers with shipping and stocking shelves.