Fulfillment Associate II

EBSCO Industries Inc•Knoxville, TN

About The Position

The Fulfillment Associate II supports accurate and timely processing of customer orders. The role works independently with minimal supervision and performs warehouse functions such as freight preparation, picking, packing, shipping, receiving, and material handling. The associate works in a designated warehouse role and consistently performs in at least two specified warehouse functions, coordinating with production to complete orders accurately and on time. The role requires a safety-focused approach and forklift operation experience. The schedule is Monday through Friday, typically 8:00 a.m. to 5:00 p.m.; overtime and weekend work may be required based on business needs.

Requirements

  • High school diploma or GED, or at least one year of equivalent work experience.
  • Work experience in at least two warehouse areas.
  • Forklift license or forklift operation experience.
  • Ability to work autonomously and collaboratively in a fast-paced environment while maintaining a professional, upbeat attitude.
  • Ability to stand for prolonged periods, perform repetitive hand, arm, and wrist motions, lift up to 50 pounds, and walk throughout a large facility, with or without reasonable accommodation.
  • Ability to tolerate odors, fumes, airborne particles from machines and chemicals, varying levels of heat, and moderate to loud noise, with or without reasonable accommodation.
  • Strong organizational, interpersonal, and written and verbal communication skills.
  • Strong analytical and problem-solving skills.
  • Ability to work overtime and weekends based on business needs.

Responsibilities

  • Perform picking and packing functions at the Fulfillment I Associate level.
  • Work in a designated role such as Shipping Associate, Receiving Associate, Warehouse Associate, Material Handler, or Inventory Control Associate.
  • Perform consistently in at least two of these areas: freight picking, freight preparation (banding, shrink-wrapping, and weighing), material handling (put-away), and crate building.
  • Coordinate with the production team to ensure orders are completed accurately and on time.
  • Maintain safety rules throughout the shift.
  • Safely operate warehouse machinery, including forklifts and scissor lifts.
  • Understand production workflow processes.
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