Seasonal Fulfillment and Receiving Support Associate, Medford Rogue Valley

Macy's • Medford, OR

1d • Onsite

About The Position

The Seasonal Fulfillment and Receiving Support Associate, also known as a Back of House colleague, supports store operations, maintains inventory accuracy, and helps provide a smooth customer experience. The role includes receiving and organizing merchandise, picking and packing orders, retrieving orders from back-of-house storage, and delivering orders curbside. The associate monitors alerts to help ensure Buy Online Pickup In-Store (BOPS) orders are ready on time and helps keep the stockroom and sales floor operating efficiently.

The associate also interacts with customers by greeting them, listening and responding to their needs, resolving issues, and delivering curbside orders with care. Daily tasks may include tagging merchandise, organizing the stockroom, recovering the sales floor and fitting rooms, updating signs and pricing, restocking merchandise, and supporting merchandise moves. Associates complete orders and organize the stockroom at the end of the day to prepare the team for the next day. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays.
• Regular, dependable attendance and punctuality.
• Ability to communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Comfort communicating and collaborating with customers and colleagues.
• Enjoys meeting people, learning about them, and sharing information.
• Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
• Ability to meet daily sales goal challenges.
• Ability to talk, lift, move, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

• Receive, tag, and organize merchandise and maintain an orderly stockroom.
• Pick, pack, and retrieve customer orders from back-of-house storage.
• Monitor alerts and help ensure Buy Online Pickup In-Store (BOPS) orders are ready on time.
• Deliver orders curbside and provide helpful, welcoming customer service.
• Greet customers, listen to their needs, resolve issues, and share information about products and promotions.
• Recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves.
• Support sales goals and share Loyalty program benefits with customers.
• Complete orders and organize the stockroom to prepare for the next day's operations.
• Collaborate with colleagues and contribute to an inclusive, supportive team environment.

Benefits

• Competitive pay and benefits.
• Comprehensive health and wellness coverage.
• 401(k) match.
• Paid time off.
• Eight paid holidays.
• Continuous learning and leadership development.
• Colleague Resource Groups.
• Volunteer opportunities.
• Merchandise discounts.
• Performance-based incentives.
• Annual merit review.
• Employee Assistance Program with mental health counseling and legal and financial advice.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed