Seasonal Retail Sales Associate, Medford Rogue Valley

Macy's•Medford, OR
•$16 - $20•Onsite

About The Position

As a Seasonal Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create memorable holiday shopping experiences. You learn about customers’ needs, offer personalized recommendations, connect them with appropriate products and services, and use product knowledge and a personal approach on the sales floor and in fitting rooms. You work toward selling goals through customer engagement and effective selling behaviors, build trust and loyalty, and help keep the shopping space clean, organized, and inviting. Seasonal colleagues are typically scheduled 10–20 hours per week, depending on business needs and colleague availability. Colleagues start their day by preparing the sales floor, reviewing sales goals, learning about new arrivals and popular items, and staying informed about trends and promotions. During the day, they build customer relationships, maintain merchandise presentation, process specified merchandise and vendor returns, update signs and pricing, and support merchandise moves. They share loyalty program benefits, ensure customers have what they need, and provide a sincere, personalized close to each interaction. They collaborate with teammates, strive to improve, and work toward individual and store results.

Requirements

  • Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Ability to communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Willingness to meet daily sales goal challenges.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
  • Ability to use electronic devices.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

  • Create welcoming, personalized customer interactions and build customer relationships.
  • Understand customers’ needs and recommend suitable products and services.
  • Achieve sales goals through customer engagement and effective selling behaviors.
  • Review sales goals and stay informed about new arrivals, popular items, trends, and promotions.
  • Keep the sales floor clean, organized, and ready for customers.
  • Merchandise new receipts and maintain a shoppable space.
  • Process damages, testers, and select merchandise to be returned to vendors.
  • Update signs and pricing and support merchandise moves as needed.
  • Share loyalty program benefits and finish customer interactions with a sincere thank-you.
  • Support teammates through honesty, care, and collaboration.
  • Learn from others and work toward individual and store results.

Benefits

  • Competitive pay
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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