Seasonal Fulfillment and Receiving Support Associate, Loveland Shops at Centerra

Macy's • Loveland, CO

1d • Onsite

About The Position

As a Seasonal Fulfillment and Receiving Support Associate, also known as a Back of House colleague, you will support store operations, maintain inventory accuracy, and help provide a smooth customer experience. You will receive and organize merchandise, pick and pack orders, retrieve orders from back-of-house storage, and deliver them curbside. You will monitor alerts to ensure Buy Online Pickup In-Store (BOPS) orders are ready on time, while helping keep the stockroom and sales floor running efficiently. The role also includes greeting customers, resolving issues, and delivering orders with care. Seasonal colleagues are typically scheduled 10–20 hours per week; hours depend on business needs and colleague availability.

Colleagues prepare the store for success by reviewing goals and learning about products and promotions. They receive and tag merchandise, organize the stockroom, assist customers, fulfill orders, recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves. They share loyalty program benefits, complete orders, and organize the stockroom at the end of the day. Teamwork, hospitality, attention to detail, and operational excellence contribute to customer satisfaction and store results.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays.
• Regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Comfort communicating and collaborating with customers and colleagues.
• Ability to meet daily sales goal challenges.
• Enjoy meeting people, learning about them, and sharing information.
• Resourcefulness and eagerness to start a new venture; ability to adapt to changing priorities and work independently as well as with a team.
• Ability to talk, lift, move constantly, stand, and reach with arms and hands.
• Ability to stand for at least two consecutive hours and lift at least 25 pounds.
• Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

• Receive, tag, and organize merchandise and maintain an orderly stockroom.
• Pick, pack, retrieve, and complete customer orders, including monitoring alerts so BOPS orders are ready on time.
• Deliver orders curbside and assist customers with care.
• Greet customers, listen to their needs, resolve issues, and provide helpful interactions.
• Recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves.
• Share loyalty program benefits and help customers complete their shopping experience.
• Review daily goals and learn about new products and promotions.
• Work collaboratively with colleagues and help set the team up for the next day.

Benefits

• Competitive pay and benefits
• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed