Fuel Delivery Dispatcher

Pacific States Petroleum•Concord, CA

60d•Onsite

About The Position

As a Fuel Delivery Dispatcher, you will be the central nervous system of our operations, ensuring our drivers and customers are supported with seamless logistics and communication. This is a critical role that requires a keen eye for detail and the ability to act with a sense of urgency.

Requirements

Previous experience as a dispatcher or a Class A/B driver.
Proven ability to handle multiple tasks simultaneously and maintain composure under pressure.
Excellent communication skills with professional phone etiquette.
Proficiency in Microsoft Office and the ability to quickly learn new software.
A high school diploma or equivalent.

Nice To Haves

Knowledge of the Concord and Bay Area geography is a significant plus.

Responsibilities

Strategically determine and manage daily routes for a group of 5-10 drivers, making real-time adjustments to ensure efficiency and customer satisfaction.
Monitor driver progress, manage time and attendance, and coordinate daily activities with account managers.
Serve as the primary point of contact for incoming customer calls and driver communications, addressing service requests, issues, and questions effectively.
Actively promote a positive safety culture and work to improve the productivity of our driving staff.
Monitor fuel prices and loading preferences and assist with data collection for our incentive pay programs.
Other duties as needed or assigned