Full-Time Fuel Attendant/Customer Service Rep.

Hassan & Sons Inc•Bend, OR

4d•$0 - $17•Onsite

About The Position

The Fuel Attendant and Customer Service Representative supports the day-to-day operations of the store and fueling station. The role ensures safe and efficient fuel dispensing, assists customers inside and outside the store, and helps maintain a clean, safe, and welcoming environment. It combines customer service, fueling assistance, and adherence to company safety and operational standards. The position is scheduled from 2:00 PM to 10:00 PM and requires open availability, including evenings, weekends, and holidays.

Requirements

Strong customer service and communication skills.
Safety-focused mindset and attention to detail.
Ability to multitask and stay organized in a fast-paced environment.
Dependable, self-motivated, and able to follow direction.
Basic computer and POS system proficiency.
Ability to learn and apply fueling and safety procedures.
Team-oriented attitude and flexibility to perform various duties.
Ability to complete propane training as required by state or local regulations.
Frequent standing, walking, bending, and reaching throughout the shift.
Ability to lift, carry, and move items up to 50 pounds.
Ability to work flexible hours, including evenings, weekends, and holidays.
Ability to communicate clearly in person and over the phone.

Nice To Haves

High school diploma or equivalent.
Previous experience in retail, fuel service, or a customer service environment.
Basic understanding of fuel safety and compliance procedures.

Responsibilities

Greet customers promptly and professionally and provide a welcoming experience.
Provide efficient, friendly, and accurate service at checkout and during fueling interactions.
Communicate promotions, loyalty programs, and product recommendations.
Assist customers with fueling, propane dispensing, and other needs.
Handle customer inquiries and concerns, escalating them to management as needed.
Safely operate fuel pumps and propane dispensers in compliance with company, state, and federal safety regulations.
Verify fuel types and pump markings to ensure accuracy and prevent contamination.
Monitor the fueling area for leaks, spills, and hazards; respond promptly and report incidents to management.
Follow safety protocols, including emergency fuel shutoff procedures, and maintain required fuel and propane training and certifications.
Process cash, credit, and debit transactions through the POS system.
Perform cash counts, safe drops, and drawer balancing in accordance with company policy.
Verify identification for restricted sales, including alcohol, tobacco, lottery, or credit purchases.
Follow cash-handling and loss-prevention procedures.
Keep the station's interior and exterior clean and well-maintained.
Maintain fuel island supplies, including squeegees, paper towels, and windshield cleaner.
Clean and restock self-serve beverage and food stations and ensure freshness and quality.
Empty trash, sweep pump areas, and maintain restrooms and entryways.
Immediately report maintenance issues, pump malfunctions, and safety hazards.
Collaborate with team members to achieve store goals and maintain smooth operations.
Assist with deliveries, stocking, and merchandise rotation.
Support special projects and promotions as assigned by management.
Follow company policies, procedures, and operational standards.