Graveyard Shift Fuel Attendant/Customer Service Rep.
About The Position
The Fuel Attendant and Customer Service Representative supports the day-to-day operations of the store and fueling station. The position helps ensure safe and efficient fuel dispensing, assists customers inside and outside the store, and maintains a clean, safe, and welcoming environment. It combines customer service, fueling assistance, and compliance with company safety and operational standards. The scheduled shift is 10:00 PM–6:00 AM, Saturday through Tuesday, with open availability also required. The role involves frequent standing, walking, bending, and reaching; moving items up to 50 pounds; working outdoors in varied weather; and regular exposure to fuel fumes and cleaning chemicals. PPE is provided, and reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Requirements
- Strong customer service and communication skills.
- Safety-focused mindset and attention to detail.
- Ability to multitask and stay organized in a fast-paced environment.
- Dependable, self-motivated, and able to follow direction.
- Basic computer and POS system proficiency.
- Ability to learn and apply fueling and safety procedures.
- Team-oriented attitude and flexibility to perform various duties.
- Ability to work the stated overnight schedule and maintain open availability, including evenings, weekends, and holidays.
- Ability to communicate clearly in person and over the phone.
- Ability to frequently stand, walk, bend, and reach; lift, carry, and move items up to 50 pounds; work outdoors in heat, cold, and rain; and regularly encounter fuel fumes and cleaning chemicals.
Nice To Haves
- High school diploma or equivalent.
- Previous experience in retail, fuel service, or customer service.
- Basic understanding of fuel safety and compliance procedures.
- Ability to complete propane training as required by state or local regulation.
Responsibilities
- Greet customers promptly and professionally and provide a welcoming experience.
- Provide efficient, friendly, and accurate service at checkout and during fueling interactions.
- Communicate promotions, loyalty programs, and product recommendations.
- Assist customers with fueling, propane dispensing, and other needs; handle inquiries or concerns and escalate them to management as needed.
- Safely operate fuel pumps and propane dispensers in compliance with company, state, and federal safety regulations.
- Verify fuel types and pump markings to prevent errors and contamination.
- Monitor the fueling area for leaks, spills, and hazards; respond promptly and report incidents to management.
- Follow safety protocols, including emergency fuel shutoff procedures, and maintain required fuel- and propane-handling training and certifications.
- Process cash, credit, and debit transactions through the POS system; perform cash counts, safe drops, and drawer balancing according to company policy.
- Verify identification for restricted sales and follow cash-handling and loss-prevention procedures.
- Keep station interior and exterior areas clean and well maintained.
- Maintain fuel-island supplies, including squeegees, paper towels, and windshield cleaner.
- Clean and restock self-serve beverage and food stations and ensure freshness and quality.
- Empty trash, sweep pump areas, and maintain restrooms and entryways.
- Report maintenance issues, pump malfunctions, and safety hazards promptly.
- Collaborate with team members to support store goals and smooth operations.
- Assist with deliveries, stocking, and merchandise rotation.
- Support special projects and promotions as assigned by management.
- Follow company policies, procedures, and operational standards.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
