FSC Support Coordinator

Easterseals Louisiana•Covington, LA

About The Position

The FSC Support Coordinator participates in the initial development of a child’s Individualized Family Service Plan (IFSP) with the System Point of Entry (SPOE) and coordinates services across agency lines. The coordinator serves as a single point of contact for parents seeking services and assistance for their child and family, helps families access services identified in the IFSP, and coordinates early intervention and other needed services. The role assembles multidisciplinary teams for eligibility determinations and assessments, ensures appropriate IFSP teams are established, and helps ensure services are timely and responsive to the child’s and family’s needs. The coordinator monitors needs through monthly phone contacts and quarterly in-person visits and supports transitions from EarlySteps when a child turns three, is no longer eligible, or has attained all outcomes. The position also requires maintaining licenses and certifications and completing annual training.

Requirements

Bachelor’s degree in Social Service or a related Human Services field, or a bachelor’s degree with at least 16 hours of coursework in Social Service or Human Service.
Own reliable transportation for regular participant visits, a current driver’s license, and insurance.
Willingness and ability to travel during the day to outlying parishes as required.
Ability to multitask and meet deadlines.
Excellent written and verbal communication skills.
Proficiency with standard office software, such as Word and Excel, and general computer literacy.
Ability to work as a team player and support all team members.
Ability to successfully complete all training set forth by the State of Louisiana and pass required certification testing.

Responsibilities

Participate in the initial completion of a child’s Individualized Family Service Plan (IFSP) with the System Point of Entry (SPOE).
Coordinate services across agency lines and serve as the single point of contact to help parents obtain services and assistance for their child and family.
Identify service providers and other services needed by the child or family, including services listed in the IFSP, medical services, and advocacy services.
Assist parents of eligible children in gaining access to all services identified in the IFSP.
Assemble an appropriate multidisciplinary eligibility team for annual eligibility determination or assessment, or when a new concern requires assessment.
Ensure appropriate IFSP teams are established to determine service levels and that services are delivered in a timely manner.
Ensure IFSP services address individual child and family needs identified through initial and ongoing assessments, monthly phone contacts, and quarterly face-to-face visits.
Coordinate early intervention services and other services the child needs or is receiving, including medical services for purposes other than diagnosis and evaluation.
Ensure each child transitions appropriately from EarlySteps at age three, when no longer eligible, or when all outcomes have been attained.
Maintain required licenses and certifications and complete annual required training.
Work with the Family Support Coordinator Supervisor to evaluate program effectiveness and compliance with state and contract requirements and program goals.
Plan and prioritize work, anticipate obstacles, coordinate with programs, take initiative, manage time effectively, and follow through.
Communicate professionally in writing and orally, build relationships with Easterseals staff, cooperate with colleagues, and advocate for project and Easterseals objectives.