Bilingual Family Service Coordinator (FSC)

MECA Therapies LLC•Santa Teresa, NM

About The Position

MECA Therapies, LLC is hiring a Family Service Coordinator in its Early Childhood Services department. The role assists families of children from birth to age three in accessing and receiving early intervention services. The coordinator helps develop the Individualized Family Service Plan (IFSP), coordinates and monitors the timely delivery of identified services, and seeks additional supports for the child or family. Services are provided in a variety of environments, including home and community settings. The coordinator works within local, state, and federal regulations and MECA policies and procedures. The role includes family support and education, coordinating evaluations and assessments, facilitating eligibility decisions and team meetings, arranging services, supporting child development, and managing transitions. The coordinator maintains confidential client records, enters documentation into the MAPS system, submits monthly documentation and billing, participates in training and staff development, and performs monthly quality assurance audits. The position is assigned a caseload of approximately 38–40 clients per month, depending on eligibility criteria and caseload demands, and requires at least one face-to-face family visit each month.

Requirements

Bachelor's degree in social work, counseling, psychology, nursing, special education, early childhood education, or a closely related field.
A bachelor's degree in another field may be substituted with two years of direct experience serving individuals with disabilities and/or families.
Complete Family Service Coordination training modules Part I and II within one year of hire.
Proficient computer skills in Microsoft Windows.
Proficient organizational and record-keeping skills.
Effective oral and written communication skills.
Excellent interpersonal and teaming skills.
Ability to train clients, family members, and professionals.
Ability to maintain a high level of confidentiality.

Responsibilities

Help families of children access and receive early intervention services.
Explain the early intervention process, parent rights, and safeguards to families; explain the ABA process and related rights and safeguards as appropriate.
Gather information from families about their concerns, priorities, and resources.
Coordinate evaluation and assessment activities and facilitate determination of child eligibility.
Connect families with resources and supports and coordinate with medical and health providers.
Help families plan and prepare for their IFSP; organize and facilitate Transdisciplinary Team Consultation Meetings (TTCMs) and IFSPs.
Arrange, coordinate, and monitor services listed on the IFSP, ensuring timely delivery.
Facilitate periodic IFSP reviews and ensure that transition plans and conferences occur at the appropriate times.
Provide families information and support to enhance children's cognitive, communication, physical/motor, social or emotional, and adaptive development.
Support individuals in making choices about daily life and finding purpose and direction, as requested.
Complete public and private insurance forms with each family as applicable at least annually to determine potential Medicaid or private insurance coverage.
Meet with each family at least once a month face-to-face; ensure the initial visit is face-to-face.
Manage and coordinate the transition process from transition planning through the transition conference.
Attend and facilitate monthly TTCM meetings.
Provide services according to the child's IFSP and meet MECA's expected productivity goal of 100%.
Create and maintain confidential client records, including consent and release forms, evaluation and assessment results, eligibility documentation, medical and other records, IFSP documents, and progress and contact notes.
Document time spent with families and work completed on their behalf; enter documentation into the MAPS system.
Complete and submit monthly documentation and billing in accordance with program-specific guidelines; complete progress notes with the team at six-month review TTCM meetings.
Provide support, training, and guidance to persons served; consult with, mentor, and provide in-house training to other staff as appropriate.
Complete required Family Service Coordination training modules and other mandatory trainings, obtain appropriate certification through the NM FIT program, and attend mandatory staff meetings and trainings.
Audit at least three client files monthly for accuracy and appropriate filing.
Respect the rights of persons served and ensure services and related activities are ethical and compliant with MECA policies and procedures.