Family Service Coordinator

Volunteers of America Colorado•Denver, CO

About The Position

The Family Service Coordinator provides services and housing assistance to families in Volunteers of America Colorado’s Affordable Housing Portfolio, which serves families, seniors, and people with disabilities in affordable housing settings. The coordinator works with the property manager and other site staff to support residents, maintain and develop community partnerships, and expand the opportunities and resources available to residents. Services include trauma-informed care, life-skills training, social and emotional learning, and motivational interviewing. The coordinator conducts needs-based assessments and outreach; provides case management and housing-retention support; connects residents with income resources and public benefits; advocates and serves as a liaison between residents and providers; and assists with job placement and educational programs. The role also includes attending community meetings and training, coordinating care with service providers and multidisciplinary teams, and coordinating or facilitating health, wellness, and educational programming tailored to resident needs. When applicable, the coordinator provides engaging programming for youth in the community.

Requirements

A college degree in human services or social work, or two years in a closely related field or related experience.
At least one full year of experience working with families.
Willingness to obtain and maintain current first aid, automated external defibrillator, and cardiopulmonary resuscitation certifications.
Complete criminal and civil background checks within 30 days of hire.
Excellent interpersonal skills and good organizational skills.
Proficiency in a Windows environment and experience working with databases.

Responsibilities

Provide services and housing assistance to residents in the Affordable Housing Portfolio.
Work in conjunction with the property manager and other staff at the housing site.
Maintain existing partnerships and establish new partnerships to expand opportunities and resources available to residents.
Provide services using trauma-informed care, life-skills training, social and emotional learning, and motivational interviewing.
Conduct needs-based assessments and community outreach.
Provide case management services and support housing retention.
Connect residents to income resources and public benefits.
Advocate for residents and serve as a liaison between residents and providers.
Assist residents with job placement and educational programs to increase income and life skills.
Attend community meetings and training, and collaborate on care with service providers and multidisciplinary teams.
Coordinate or facilitate health, wellness, and educational programs tailored to resident needs to improve wellbeing and foster community.
When applicable, provide engaging programming for youth in the community.