Family Service Coordinator

Chsfl • Panama City, FL

19h

About The Position

Children's Home Society of Florida (CHS) is hiring a full-time Family Service Coordinator to help individuals with developmental disabilities and their families access services, navigate complex systems, and work toward meaningful life goals. The role serves as an advocate, resource coordinator, and trusted partner, supporting individuals’ independence, quality of life, and access to needed services.

The coordinator conducts assessments, develops person-centered support plans, coordinates services and community resources, advocates for clients, monitors service effectiveness and satisfaction, conducts home visits, and communicates regularly with individuals and families. The position also provides crisis support, assists with Medicaid eligibility verification and service coordination requirements, maintains case documentation and program records, and collaborates with interdisciplinary teams.

The role requires a bachelor's degree in a relevant field, a Florida driver's license within 30 days of hire, and daily access to a reliable, insured vehicle. Local travel and home visits are required. CHS offers a $1,000 incentive in two installments, along with paid holidays, vacation and sick leave, health and wellness benefits, a 403(b) retirement plan with employer match, professional development, and other perks. Applicants are subject to AHCA background screening.

Requirements

• Bachelor's degree in Social Sciences, Behavioral Sciences, Health Sciences, Human Services, Social Work, Psychology, or a related field.
• Obtain a Florida driver's license within 30 days of hire.
• Daily access to a reliable, insured vehicle.
• Ability to travel locally and conduct home visits.
• Knowledge of case management principles and service coordination.
• Knowledge of Medicaid regulations and community resource systems.
• Understanding of Department of Children and Families regulations and related service systems.
• Strong communication, organizational, advocacy, and documentation skills.
• Proficiency with Microsoft Office applications and electronic documentation systems.

Nice To Haves

• Master's degree in Social, Behavioral, or Health Sciences preferred.

Responsibilities

• Conduct assessments of individual strengths, needs, goals, and support requirements.
• Develop person-centered support plans focused on meaningful outcomes.
• Coordinate services and connect individuals and families with community resources, healthcare providers, and support programs.
• Advocate for clients to remove barriers and improve access to services.
• Monitor service effectiveness and client satisfaction.
• Conduct home visits and maintain regular communication with individuals and families.
• Provide crisis intervention and support during challenging situations.
• Assist with Medicaid eligibility verification and service coordination requirements.
• Maintain accurate case documentation, reports, billing records, and program files.
• Collaborate with interdisciplinary teams to support successful outcomes and long-term stability.

Benefits

• $1,000 incentive paid in two installments: $500 after successful completion of the 90-day orientation period and $500 after 12 months of service; the incentive is taxable and subject to pro-rated reimbursement if the employee leaves within 12 months of hire.
• Paid holidays, vacation time, and sick leave.
• Health and wellness benefits.
• 403(b) retirement plan with employer match.
• Professional development opportunities, training, and career advancement pathways.
• Employee discounts and recognition programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level