Frozen Clerk

Hy-Vee•Sioux Falls, SD

About The Position

The Frozen Foods Clerk provides prompt, efficient, and friendly customer service while rotating and replenishing merchandise. The clerk maintains department cleanliness and safety, checks case temperatures, and ensures merchandise is displayed neatly and meets quality standards. The role involves assisting customers, handling product deliveries and storage, and supporting department operations and other store areas as needed. Employment is contingent upon successful completion of a pre-employment drug screen.

Requirements

  • Ability to solve practical problems involving a variety of variables with limited standardization and to interpret instructions.
  • Ability to perform arithmetic calculations involving fractions, decimals, and percentages.
  • Ability to file, post, and mail materials; copy data between records; interview to obtain basic information; and guide people by providing basic direction.
  • Ability to perform medium physical work, exerting up to 50 pounds of force occasionally, 20 pounds frequently, and 10 pounds constantly to move objects.
  • Visual ability to see from less than 20 inches to more than 20 feet, with or without correction, and to use depth perception, color vision, and field of vision.
  • Ability to climb, balance, stoop, kneel, reach, stand, walk, pull, lift, grasp, feel, talk, hear, and perform repetitive motions.
  • Successful completion of a pre-employment drug screen.

Nice To Haves

  • Six months or less of similar or related work experience preferred.

Responsibilities

  • Provide prompt, efficient, and friendly customer service, including greeting customers, learning and using their names when possible, and assisting them with products and other shopping needs.
  • Answer customer calls promptly and helpfully, including taking customer orders when called upon.
  • Work with coworkers to support customer satisfaction and a pleasant work environment.
  • Rotate and replenish merchandise and ensure quality standards are met.
  • Clean the department, including cases and floors, and keep merchandise neatly displayed with visible labels.
  • Build and replenish end-cap displays as needed.
  • Unload trucks, check in and put away products, and review invoices as needed.
  • Keep storage areas organized, floors safe, and temperatures constant and correct; check case temperatures for correctness and consistency.
  • Follow department and company guidelines for personal hygiene, dress, and other policies.
  • Report to work as scheduled and on time.
  • Order products and supplies as necessary.
  • Assist with inventory and price products as necessary.
  • Assist in other store areas and perform other job-related duties and special projects as required.
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