Frozen Clerk

Hy-Vee, Inc.•Yankton, SD

About The Position

The Frozen Foods Clerk provides prompt, efficient, and friendly customer service while rotating and replenishing merchandise. The role maintains department cleanliness and safety, ensures merchandise is neatly displayed with visible labels, and checks that case and storage temperatures are correct and consistent. The clerk works with coworkers to support customer satisfaction and a pleasant work environment, and follows company and store policies, hygiene, and dress guidelines. The position has daily contact with customers and suppliers/vendors. Employment is contingent upon successful completion of a pre-employment drug screen.

Requirements

Ability to solve practical problems involving varied conditions with limited standardization and interpret instructions.
Ability to perform arithmetic calculations involving fractions, decimals, and percentages.
Ability to file, post, and mail materials; copy data between records; interview to obtain basic information; and guide people by providing basic direction.
Ability to perform medium physical work: exert up to 50 pounds occasionally, 20 pounds frequently, and 10 pounds constantly to move objects.
Vision from less than 20 inches to more than 20 feet, with or without correction, including depth perception, color vision, and field of vision.
Ability to climb, balance, stoop, kneel, reach, stand, walk, pull, lift, grasp, feel, talk, hear, and perform repetitive motions.

Nice To Haves

Six months or less of similar or related work experience preferred.

Responsibilities

Provide prompt, efficient, and friendly customer service, treating customers with care, concern, and patience.
Greet customers, learn and use their names when possible, and help them locate or reach products, handle heavy items, and convey suggestions or requests.
Answer customer calls promptly and provide helpful service, including taking orders.
Work with coworkers to support customer satisfaction and a pleasant work environment.
Rotate and replenish merchandise and maintain quality standards.
Clean the department, including cases and floors, and keep merchandise neatly displayed with labels visible.
Build end-cap displays and replenish them as needed throughout the week.
Unload trucks, check in and put away products, and review invoices as needed.
Keep storage areas organized, floors non-slippery, and temperatures constant and correct.
Follow department and company hygiene, dress, policy, and store guidelines; report to work as scheduled and on time.
Order products and supplies as needed.
Assist with inventory and price products for customers as needed.
Assist in other store areas and perform other job-related duties and special projects as required.