Frozen Clerk

Hy-Vee, Inc.•New Hope, MN

8d•$13 - $16

About The Position

The Frozen Foods Clerk provides prompt, efficient, and friendly customer service in the Frozen Foods Department. The position rotates and replenishes merchandise, maintains product quality and neat displays, and helps keep the department clean and safe. The clerk checks case temperatures and ensures storage conditions are correct. The role also includes receiving and putting away product, assisting with orders and inventory, and helping in other areas of the store as needed.

Requirements

Ability to solve practical problems involving a variety of variables with limited standardization and to interpret instructions.
Ability to perform arithmetic calculations involving fractions, decimals, and percentages.
Ability to file, post, and mail materials; copy data between records; interview people to obtain basic information; and provide basic guidance and direction.
Ability to perform medium physical work, exerting up to 50 pounds occasionally, 20 pounds frequently, and 10 pounds constantly to move objects.
Visual ability to see from less than 20 inches to more than 20 feet, with or without correction, and to use depth perception, color vision, and field of vision.
Ability to climb, balance, stoop, kneel, reach, stand, walk, pull, lift, grasp, feel, talk, hear, and perform repetitive motions.
Successful completion of a pre-employment drug screen is required.

Nice To Haves

Six months or less of similar or related work experience is preferred.

Responsibilities

Provide prompt, efficient, and friendly customer service, treating customers with care, concern, and patience.
Greet customers, learn and use their names when possible, and help them locate or reach products, handle heavy items, and share suggestions or requests.
Answer customer calls and provide helpful service, including taking customer orders.
Work cooperatively with co-workers to support customer satisfaction and a pleasant work environment.
Rotate and replenish merchandise and maintain quality standards.
Clean the department, including cases and floors, and keep shelves neatly stocked with visible labels.
Build and replenish end-cap displays as needed.
Unload trucks, check in and put away products, and review invoices as needed.
Keep the storage area organized, floors safe, and temperatures constant and correct; check case temperatures for consistency.
Follow department and company requirements for personal hygiene, dress, and other policies.
Report to work as scheduled and on time.
Order products and supplies as needed and assist with inventory.
Price products for customers as needed.
Assist in other store areas and perform other job-related duties and special projects.