Frozen Clerk

Hy-Vee•Robbinsdale, MN

13d

About The Position

The Frozen Foods Clerk provides prompt, efficient, and friendly customer service while rotating and replenishing merchandise. The role maintains department cleanliness and safety, checks case temperatures for correctness and consistency, and helps ensure merchandise is displayed neatly with visible labels. The clerk works with co-workers to support customer satisfaction and a pleasant work environment, follows company and store policies, and reports to work as scheduled and on time. The position may also involve ordering products and supplies, assisting with inventory, pricing products, helping in other store areas, and performing other job-related duties and special projects. Employment is contingent upon successful completion of a pre-employment drug screen.

Requirements

Ability to solve practical problems involving a variety of variables with limited standardization and to interpret instructions.
Ability to perform arithmetic calculations involving fractions, decimals, and percentages.
Ability to file, post, and mail materials; copy data between records; interview to obtain basic information; and guide people by providing basic direction.
Ability to perform medium physical work: exert up to 50 pounds of force occasionally, 20 pounds frequently, and 10 pounds constantly to move objects.
Ability to perform physical activities including climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.
Visual ability to see from less than 20 inches to more than 20 feet, with or without correction, and to use depth perception, color vision, and field of vision.

Nice To Haves

Six months or less of similar or related work experience preferred.

Responsibilities

Provide prompt, efficient, and friendly customer service, including greeting customers, assisting them with products, handling heavy items, and passing along suggestions or requests.
Answer customer calls promptly and provide helpful service, including taking orders.
Work with co-workers to support customer satisfaction and a pleasant work environment.
Rotate and replenish merchandise and maintain product quality.
Clean the department, including cases and floors, and keep merchandise neatly displayed with visible labels.
Build and replenish end-cap displays as needed.
Unload trucks, check in products, put products away, and review invoices when needed.
Keep the storage area organized, floors safe, and temperatures constant and correct; check case temperatures for correctness and consistency.
Follow department and company guidelines for personal hygiene, dress, and other policies.
Report to work as scheduled and on time.
Order products and supplies as necessary and assist with inventory.
Price products for customers as necessary.
Assist in other areas of the store and perform other job-related duties and special projects as required.