Frozen Clerk

Hy-Vee•Waukee, IA

About The Position

The Frozen Foods Clerk provides prompt, efficient, and friendly customer service while rotating and replenishing merchandise. The clerk maintains cleanliness and safety in the department, checks case temperatures for correctness and consistency, and helps ensure that products are displayed neatly and meet quality standards. The role involves daily contact with customers and suppliers or vendors in a fast-paced work environment.

Requirements

Ability to solve practical problems involving varied conditions with limited standardization and to interpret instructions.
Ability to perform arithmetic calculations involving fractions, decimals, and percentages.
Ability to file, post, and mail materials; copy information between records; interview to obtain basic information; and guide people or provide basic direction.
Ability to perform medium physical work: exert up to 50 pounds of force occasionally, 20 pounds frequently, and 10 pounds constantly to move objects.
Visual ability, with or without correction, to see at distances from less than 20 inches to more than 20 feet, including depth perception, color vision, and field of vision.
Ability to climb, balance, stoop, kneel, reach, stand, walk, pull, lift, grasp, feel, talk, hear, and perform repetitive motions.
Successful completion of a pre-employment drug screen.

Nice To Haves

Six months or less of similar or related work experience preferred.

Responsibilities

Provide friendly, efficient customer service with patience and care; greet customers, learn and use their names when possible, and help enhance their shopping experience.
Assist customers with locating and reaching products, handling heavy items, and communicating suggestions or requests.
Answer customer calls promptly and provide helpful service, including taking orders.
Work with coworkers to support customer satisfaction and a pleasant work environment.
Rotate and replenish merchandise and maintain quality standards.
Clean the department, including cases and floors, and keep merchandise neatly displayed with visible labels.
Build and replenish end-cap displays as needed.
Unload trucks, check in and put away products, and review invoices when needed.
Keep storage areas organized, floors safe, and temperatures constant and correct; check case temperatures for accuracy and consistency.
Follow department and company requirements for personal hygiene, dress, and other policies and guidelines.
Report to work as scheduled and on time.
Order products and supplies as necessary.
Assist with inventory and price products as necessary.
Assist in other store areas and perform other job-related duties and special projects as required.