Frozen Food Supervisor-Bel Air

Albertsons • Bel Air, MD

19h • Onsite

About The Position

The Frozen Food Supervisor leads the Frozen Foods department and supports its day-to-day operations. The role focuses on creating an outstanding customer experience, maintaining a safe and clean environment, meeting department sales and profit goals, monitoring quality assurance standards, and maintaining appropriate inventory while minimizing waste and shrink. The supervisor directs department activities and encourages associates to deliver excellent service in keeping with the company’s Customer 1st strategy and core values.

The position includes managing associates and department performance, planning schedules and promotions, supporting budgeting and financial reviews, and maintaining compliance with company policies, food safety requirements, and applicable laws. The supervisor may work at any location in the district and may cover other store positions as needed.

The role is primarily office and non-manual work, but it also involves occasional manual tasks, including setting up displays, operating a cash register, and assisting other departments. The work takes place mainly in a temperature-controlled store, with possible exposure to very cold freezers and coolers, hot ovens and cases, and outdoor temperatures. Scheduled hours vary, and nights, weekends, and holidays may be required. Occasional travel may also be required.

Requirements

• High school education or equivalent preferred.
• Extensive retail background and prior management experience related to retail operations.
• Thorough understanding of company practices, policies, and procedures.
• Strong written and oral communication, leadership, interpersonal, and people-management skills.
• Ability to maintain composure when dealing with customers and coworkers and interact effectively with personnel at all levels.
• Knowledge of employment laws, workplace practices, and state and federal regulations.
• Strong business and financial knowledge, including extensive working knowledge of profit-and-loss statements.
• Ability to identify needs, problems, and opportunities; develop short- and long-term plans; and implement plans to maximize sales and gross margins.
• Knowledge of every position in the store, basic math and accounting, and computer software.
• Familiarity with emergency plans for natural disasters, serious accidents, or other uncommon events.
• Ability to stand and walk for long periods; occasionally reach, lift, stack, and maneuver objects weighing up to approximately 50 pounds; and occasionally push and pull fully loaded hand trucks and pallet jacks.
• Mental alertness to complete work safely and accurately, including repetitive tasks.
• Regular attendance is required.
• Must be able to work nights, weekends, and holidays as required; scheduled hours vary.
• Occasional travel may be required.

Nice To Haves

• Management experience preferred.
• Frozen food experience.
• Retail experience.
• Previous inventory management experience.

Responsibilities

• Communicate company, department, and job-specific information to associates.
• Establish department performance goals and empower associates to meet or exceed targets.
• Develop schedules that manage customer volume throughout operating hours.
• Train and develop associates, participate in performance appraisals, and train associates on inventory, stocking, and Computer Assisted Ordering.
• Follow local, state, and federal laws and company guidelines.
• Create a welcoming customer environment, answer questions about products, inform customers about frozen food specials, and maintain a positive attitude.
• Develop and implement a department business plan and sales promotions in partnership with store management.
• Educate associates about current and upcoming in-store promotions, particularly those affecting frozen foods.
• Prepare seasonal critiques for the sales and merchandising supervisor and implement the department’s promotional plan.
• Assist store management with budgets, profit-and-loss reviews, and appropriate follow-up on financial reports.
• Monitor inventory and stocking conditions and report discrepancies; maintain proper inventory levels and minimize waste and shrink.
• Schedule and implement price changes by updating shelf tags and promotional signs.
• Maintain food safety standards, including appropriate case and cooler temperatures and temperature logs.
• Reinforce safety programs, identify unsafe conditions, report customer or employee accidents, and notify management of safety risks, issues, or illegal activity.
• Work at any location in the district and cover store positions as required.
• Perform occasional manual tasks such as setting up displays, operating a cash register, and assisting other departments.
• Comply with company grooming and dress standards.
• Perform the essential functions of the position with or without reasonable accommodation.

Benefits

• Competitive wages paid weekly.
• Access to up to 50% of earned wages before payday through Stream.
• Associate discounts.
• Health and financial well-being benefits for eligible associates, including medical, dental, and 401(k).
• Time off, including vacation, holidays, and sick pay.
• Training, career growth, and development.
• Inclusive work environment with colleagues who reflect the communities served.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED