Frozen Food Supervisor-Bel Air

Albertsons Companies • Bel Air, MD

1d • Onsite

About The Position

The Frozen Food Supervisor leads the Frozen Foods department and supports its day-to-day operations. The role focuses on providing exceptional customer service, maintaining a safe and clean environment, achieving department sales and profit goals, controlling inventory and shrink, and ensuring compliance with quality and food-safety standards. The supervisor directs department activities, develops associates, manages schedules and performance, and works with store management on business plans, promotions, budgets, and financial results. The position may require working at any location in the district and covering other store positions as needed.

Requirements

• Frozen food experience.
• Retail experience.
• High school education or equivalent preferred.
• Management experience preferred; the description also calls for prior retail operations management experience.
• Strong written and oral communication, leadership, and interpersonal skills.
• Ability to manage people, interact effectively with personnel at all levels, and maintain composure with customers and coworkers.
• Knowledge of employment laws, workplace practices, company practices and procedures, and state and federal regulations.
• Strong business and financial knowledge, including extensive working knowledge of profit-and-loss statements, basic math and accounting, and computer software.
• Ability to identify needs, problems, and opportunities; develop and implement short- and long-term plans; and maximize sales and gross margins.
• Knowledge of store positions and familiarity with emergency plans for disasters, serious accidents, or other uncommon events.
• Ability to stand and walk for long periods; occasionally reach, lift, stack, and maneuver objects up to approximately 50 pounds; and occasionally push and pull fully loaded hand trucks and pallet jacks.
• Mental alertness and ability to complete safety-sensitive and repetitive work accurately.
• Regular attendance; scheduled hours vary.
• May be required to work nights, weekends, and holidays and travel occasionally.

Nice To Haves

• High school education or equivalent.
• Management experience.
• Previous inventory management experience.

Responsibilities

• Communicate company, department, and job-specific information to associates.
• Set department performance goals and empower associates to meet or exceed them.
• Develop schedules that manage customer volume throughout operating hours.
• Train and develop associates, participate in performance appraisals, and train associates on inventory, stocking, and Computer Assisted Ordering.
• Follow applicable laws, company guidelines, food-safety regulations, and safety procedures.
• Create a welcoming customer environment, answer product questions, inform customers about frozen food specials, and maintain a positive attitude.
• Develop and implement a department business plan and execute the period promotional plan.
• Create sales promotions with store management and educate associates about current and upcoming promotions.
• Understand the store layout and locate products.
• Prepare and submit seasonal critiques for the sales and merchandising supervisor.
• Assist store management with budgets and profit-and-loss reviews, and take appropriate action based on financial reports.
• Monitor inventory and stocking conditions, identify discrepancies, maintain proper inventory levels, and control waste and shrink.
• Work at any location in the district as needed.
• Schedule price changes and update shelf tags and promotional signs daily, weekly, and monthly.
• Maintain proper temperatures in cases and coolers and maintain temperature logs.
• Reinforce safety programs, identify unsafe conditions, and notify store management of risks, customer or employee accidents, and illegal activity such as robbery, theft, or fraud.
• Perform the essential functions of the position with or without reasonable accommodation.
• Occasionally perform manual work, including setting up and maintaining displays, operating a cash register, and assisting in other departments.
• Comply with company grooming standards and dress code.

Benefits

• Competitive wages paid weekly.
• Access to up to 50% of earned wages before payday through Stream.
• Associate discounts.
• Medical, dental, 401(k), and other health and financial well-being benefits for eligible associates.
• Vacation, holidays, and sick pay, subject to eligibility requirements.
• Training, career growth, and development opportunities.
• Inclusive work environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED