Frozen Food Supervisor

Albertsons Companies • Durant, OK

2d • Onsite

About The Position

The Frozen Supervisor is responsible for the daily operation, presentation, and profitability of the Frozen Department. The role leads department associates, maintains inventory levels, ensures product quality and food safety compliance, and provides an outstanding shopping experience through merchandising and customer service. The Frozen Supervisor works closely with store leadership to achieve sales, labor, and shrink goals while maintaining company standards.

This position oversees department operations, inventory and merchandising, customer service, associate training and development, and compliance with food safety and workplace safety requirements. The work involves refrigerated and freezer environments and may require flexible availability, including evenings, weekends, and holidays.

Requirements

• Strong customer service and communication skills.
• Ability to prioritize tasks and work in a fast-paced environment.
• Basic math and computer skills.
• Strong leadership and team-building abilities.
• Effective inventory and shrink management.
• Commitment to customer service excellence and attention to detail.
• Ability to drive sales while maintaining operational efficiency.
• Ability to frequently lift up to 50 pounds.
• Ability to stand, walk, bend, reach, and perform repetitive motions for extended periods.
• Ability to work in refrigerated and freezer environments.
• Flexible availability, including evenings, weekends, and holidays.

Nice To Haves

• High school diploma or equivalent.
• Previous grocery retail or frozen department experience.
• Prior supervisory or leadership experience.

Responsibilities

• Oversee daily Frozen Department operations to ensure efficiency and accuracy.
• Maintain inventory levels through ordering, receiving, stocking, and rotating merchandise.
• Ensure frozen products are stored and displayed according to company and food safety standards.
• Monitor department conditions and take corrective action to maintain cleanliness and organization.
• Execute company merchandising plans, promotional displays, and seasonal programs.
• Provide exceptional customer service; assist with product inquiries, special orders, and customer concerns.
• Promote customer loyalty through positive interactions and product knowledge.
• Maintain attractive, well-stocked, properly signed displays and ensure accurate pricing and promotional execution.
• Monitor product movement and adjust orders to maximize sales while minimizing shrink.
• Perform inventory counts and assist with department financial controls.
• Supervise, train, coach, and develop department associates; assign duties and monitor performance.
• Promote teamwork, accountability, and a positive working environment.
• Support hiring, onboarding, and performance management activities as directed by store leadership.
• Follow food safety, sanitation, workplace safety, company policy, regulatory, and operational requirements.
• Maintain proper product temperatures and equipment standards.

Benefits

• Competitive wages paid weekly.
• Access to up to 50% of earned wages before payday through the company's partnership with Stream.
• Associate discounts.
• Health and financial well-being benefits for eligible associates, including medical, dental, and 401(k).
• Time off, including vacation, holidays, and sick pay, subject to eligibility requirements.
• Training, career growth, and development.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED