Frozen Food Supervisor

Albertsons•Tucson, AZ

About The Position

The Frozen Food Supervisor performs frozen food department responsibilities while working with and reporting to the Grocery Manager. The role supports the department’s daily operations, personnel supervision and training, product quality and availability, inventory, ordering, merchandising, and customer service. The supervisor also assists with dry grocery ordering and stocking, dairy stocking standards, new items, reclamation, and grocery displays.

Requirements

Strong written and oral communication skills.
Good leadership and interpersonal skills.
Ability to maintain composure when dealing with customers, vendors, and co-workers, including during interruptions and customer complaints.
Ability to interact effectively with personnel at all levels, customers, vendors, and the public.
Ability to concentrate and perform repetitious work accurately; mental alertness for safe and accurate work completion.
Knowledge of basic mathematics and ability to learn inventory control, pricing, merchandising, and shipping and receiving procedures.
Ability to judge and react to business activity.
Ability to frequently reach, lift, stack, and maneuver objects of varying dimensions and weights up to approximately 80 pounds, from floor level to overhead.
Ability to push and pull fully loaded hand trucks, six-wheel carts, and pallet jacks.
Ability to stand, walk, and move rapidly for long periods, and frequently bend, stoop, twist, and turn.
May need to climb ladders.
May use cleaning supplies and chemicals.

Responsibilities

Assist the Grocery Manager in directing frozen food department operations, including supervising and training personnel.
Maintain the quality of frozen grocery products; stock, rotate, and face products; discard outdated or spoiled products; and maintain the backroom.
Clean and maintain shelves, including cleaning and dusting.
Assist with ordering, receiving, storing, stocking, inventory control, and building displays.
Promote enthusiastic customer awareness and provide safe, friendly, and courteous service.
Use suggestive selling and other sales techniques.
Assist the Grocery Manager in planning regular and seasonal merchandise requirements and special sales needs.
Order frozen merchandise.
Train, teach, and coach dairy stocking and conditioning standards.
Assist with dry grocery order writing and grocery stocking and conditioning.
Work on new items and assist with the reclamation process.
Manage backroom inventory, conditioning, and standards.
Assist with grocery department merchandising and building displays.
Comply with Company policies, including attendance, grooming standards, and dress codes.