Frozen Food Manager Moscow ID

Albertsons

3d • Onsite

About The Position

The Frozen Food Manager directs and controls the Frozen Department to achieve sales and profit objectives while providing friendly, courteous, and helpful customer service. The manager trains, supervises, schedules, and assigns duties to Frozen Food Clerks and Helper Clerks, maintains inventory and stock levels, orders products and supplies, and works to minimize out-of-stock items. Duties also include changing signs and prices as directed, checking deliveries for completeness, rotating products, removing expired stock, restocking cases and displays, and maintaining the cleanliness of the department and freezers. The role may include cashier or checker work during peak times.

The position involves unloading deliveries, stacking products on pallets or carts, moving them through the store with pallet jacks or carts, and placing products in cases and displays. The manager breaks down cardboard for the bailer, checks and replenishes the ice machine, cleans spills, and responds to freezer malfunctions or power outages by removing products, cleaning cases, and replacing or restocking items. The work is primarily inside, with some outside work, and includes exposure to freezer temperatures as low as –20°F. It involves frequent standing and walking, handling products, pushing and pulling carts or pallet jacks, and lifting items of varying weights.

Requirements

• Ability to follow company customer service procedures.
• Demonstrated prior customer service skills or related experience.
• Ability to interact with customers and co-workers.
• Ability to work independently.
• Ability to understand and follow instructions.
• Ability to perform the physical duties described, including lifting, carrying, pushing, pulling, standing, and walking.
• Ability to use peripheral vision and depth perception to move carts and pallet jacks safely through a crowded store.
• Ability to communicate with customers and employees, answer questions, receive instructions, and use the telephone or intercom.

Nice To Haves

• Previous experience as a clerk.

Responsibilities

• Provide customer service according to company procedures and policy.
• Train, schedule, supervise, and assign duties to Frozen Food workers to ensure appropriate department staffing.
• Address customer concerns involving sales, service satisfaction, products, and operation of the Frozen Food area.
• Perform daily inventory and order supplies and products needed to maintain adequate inventory.
• Write frozen food orders in the order guide book and check deliveries for completeness upon arrival.
• Maintain stock in coolers, freezers, cases, and end displays, and minimize out-of-stock products.
• Rotate products and remove expired items from shelves daily.
• Unload delivery boards and stack products on pallets or six-wheel carts; move them to display areas and load products into cases.
• Change signs and prices as directed by merchandising.
• Maintain cleanliness of department display areas and freezers, and clean spills from cases or floors.
• Break down cardboard and place it in the bailer.
• Check the ice machine daily and fill it as needed.
• In the event of a freezer malfunction or power outage, remove products, clean the case, and replace or restock products.
• Restock freezer items for other departments.
• May perform cashier or checker duties during peak periods.
• Perform other duties as assigned.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Disability insurance
• Life insurance
• Sick pay accrued based on hours worked
• PTO/Vacation pay accrued based on hours worked
• Nine paid holidays annually
• Bereavement pay
• Retirement benefits through pension and/or 401(k) eligibility, depending on eligibility terms

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed