GM/HBC Manager Moscow ID

Albertsons Companies•Moscow, ID

4d•Onsite

About The Position

The GM/HBC Manager directs and controls the grocery store’s variety department, which primarily handles non-grocery merchandise, to meet sales and profit objectives. The manager provides friendly, courteous, and helpful customer service and is accountable for department service, sales, gain, and cost control. The role trains, supervises, schedules, and assigns duties to GM/HBC Clerks; follows division merchandising guidelines; updates signs and prices as directed; conducts daily floor-stock inventories; writes and inputs orders; checks arriving orders for completeness; and maintains appropriate inventory. The manager checks displays for stock needs, replenishes shelves and displays, organizes and faces shelves, keeps storage and display areas clean, rotates products, and removes expired items daily. The position also monitors inter-office mail and the company web page for updates and handles other assigned duties. The role is based in a grocery store. The stated work environment is 100% inside, with rare outside work. Temperature extremes are not applicable; exposure to mild detergents or glass cleaner occurs seldom. This is identified as a safety-sensitive position. Permits or licenses vary depending on store location and state or county requirements. Starting rates vary based on location, experience, qualifications, and applicable collective bargaining agreements. Depending on service length, hours worked, and applicable agreements, benefits may include insurance, sick pay, accrued PTO/vacation, paid holidays, bereavement pay, and retirement benefits.

Requirements

Ability to follow company customer service procedures.
Demonstrated prior customer service skills or related experience.
Ability to interact with customers and co-workers.
Ability to work independently when necessary.
Ability to understand and follow instructions.

Nice To Haves

Prior experience as a clerk.

Responsibilities

Provide customer service in accordance with employer procedures and company policy.
Train, schedule, supervise, and assign work to GM/HBC Clerks to support appropriate department staffing.
Resolve customer concerns related to sales, service, products, or department operations.
Maintain cleanliness of the department and storage area.
Replenish merchandise in displays and on shelves as needed.
Remove expired items from shelves daily and rotate products.
Conduct daily inventory and order supplies to maintain adequate stock.
Write and enter orders into the store computer.
Check arriving orders for completeness.
Follow division merchandising guidelines and change signs and prices as directed.
Inspect display areas daily to determine stock needs.
Open containers, remove merchandise, and stock store shelves.
Face and organize shelves periodically.
Monitor inter-office mail and the company web page daily for updated information.
Perform other duties as assigned.