Frozen Food Manager Spokane Valley, WA.

Albertsons•Spokane Valley, WA

8d•Onsite

About The Position

The Frozen Food Manager directs and controls the Frozen Department to achieve sales and profit objectives while providing friendly, courteous, and helpful customer service. The manager trains, schedules, assigns duties to, and supervises Frozen Food Clerks and Helper Clerks. The role maintains appropriate stock and inventory, places orders, checks deliveries, rotates products, and removes expired items daily. It also includes stocking and cleaning cases and displays, replenishing freezer stock for other departments, handling cardboard and spills, and checking and filling the ice machine. During freezer malfunctions or power outages, the manager removes products, cleans the case, and replaces or restocks items. The employee may also work as a cashier or checker during peak times. The position is based in Spokane Valley, Washington. The work is primarily indoors, with occasional outdoor work, and may involve freezer temperatures as low as –20°F. The role requires frequent movement and handling of products and equipment in a busy store environment. It is identified as safety-sensitive. Pay is $17.38 to $20.71 per hour, but no less than the local minimum wage; starting rates vary based on factors including location, experience, qualifications, and applicable collective bargaining agreements. Depending on length of service, hours worked, and applicable agreements, benefits may include insurance, accrued leave, paid holidays, bereavement pay, and retirement benefits.

Requirements

Ability to follow company customer service procedures.
Demonstrated prior customer service skills or related experience.
Ability to interact with customers and co-workers.
Ability to work independently.
Ability to understand and follow instructions.
Ability to perform the physical demands of the position, including standing and walking constantly, frequent lifting and carrying, and moving products and equipment.
Ability to work in freezer temperatures that may reach –20°F.

Nice To Haves

Previous experience as a clerk.

Responsibilities

Provide customer service according to employer procedures and company policy.
Train, schedule, assign duties to, and supervise Frozen Food workers to ensure appropriate department staffing.
Resolve customer concerns involving sales, service satisfaction, products, or operation of the Frozen Food area.
Perform daily inventory and order supplies needed to maintain adequate stock.
Write frozen food orders in the order guide book and check incoming orders for completeness.
Replace stock in coolers, freezers, and end displays; maintain appropriate inventory and minimize out-of-stock products.
Rotate products and remove expired items from shelves daily.
Unload boards and stack them on pallets or six-wheel carts; move them to display areas using pallet jacks or carts and load products into cases.
Maintain cleanliness of display areas and freezers, clean spills, and restock freezer items for other departments.
Break down cardboard boxes and place them in the bailer.
Check the ice machine daily and fill it as needed.
In the event of a freezer malfunction or power outage, remove items, clean the case, and replace or restock products.
Work as a cashier or checker during peak times when needed.
Perform other duties as assigned.

Benefits

Medical insurance
Dental insurance
Vision insurance
Disability insurance
Life insurance
Sick pay accrued based on hours worked
PTO/Vacation pay accrued based on hours worked
Nine paid holidays annually
Bereavement pay
Retirement benefits, including pension and/or 401(k) eligibility, subject to applicable conditions