Americas - Frontier Industry Advisor - Banking

Microsoft•New York, NY

9d•$107,600 - $187,500

About The Position

The Frontier Industry Advisor on Microsoft’s Americas Frontier Banking Industry team helps strategic banking customers define and execute AI-led transformation agendas. The role originates industry-led business opportunities and executive conversations that connect banking outcomes to Microsoft cloud, data, AI, security, and partner capabilities. As a banking subject matter expert, the advisor engages senior business decision makers to identify and develop transformational opportunities, helping customers advance from isolated pilots to governed, scalable AI adoption and enterprise outcomes. The advisor also develops Microsoft’s frontier banking practice through thought leadership, targeted customer engagements, and strategic planning with account teams and industry leadership. The position focuses on banking transformation across growth, operating leverage, credit and risk decisioning, fraud and financial crime controls, customer and banker experiences, operational resilience, and regulatory confidence. It combines strategic account planning, industry advisory, sales execution, customer and market research, partner collaboration, and expertise in regulated banking environments. The advisor shapes business-value cases and multi-horizon roadmaps, and works across Microsoft and partner teams to advance complex customer transformation programs.

Requirements

Bachelor’s degree in Computer Science, Information Technology, Engineering, Business, or a related field and 7+ years of customer-facing experience in financial services, management consulting, consultative selling, technology, or relevant equivalent management or technical work; or a master’s degree in a related field and 5+ years of such experience.
7+ years of experience in consultative sales, advisory, strategy, business development, transformation, or technology leadership serving banking clients, either directly in banking or through enterprise technology, fintech, payments, data and analytics, core banking, consulting, systems integration, or advisory firms.
5+ years of proven people management and/or leadership experience.
Experience working with banking business leaders on transformation opportunities across areas such as banking segments, payments, lending, deposits, treasury, onboarding, branch and contact center modernization, digital banking, credit decisioning, fraud, risk, compliance, regulatory reporting, data and analytics, core banking, or operations.
Ability to engage senior business decision makers, shape business value propositions, and translate strategic banking priorities into technology-enabled transformation opportunities.
Working knowledge of cloud, data, AI, Frontier AI, automation, security, and modern application capabilities in regulated banking and financial services environments.
Proven ability to work across account teams, solution teams, engineering, partners, consulting organizations, and senior customer stakeholders to shape complex transformation programs and drive execution.

Responsibilities

Serve as the banking industry subject matter expert in digital and AI transformation and account planning.
Engage internal stakeholders in account and partner business planning, including business leaders, global systems integrators, independent software vendors, solution partners, and Microsoft account teams.
Review customer industry plans and align Microsoft capabilities to strategic priorities.
Bring a multi-year industry perspective to digital and AI transformation and evangelize global industry trends and strategies in local markets and must-win accounts.
Map customer stakeholders to identify and influence key business decision makers.
Partner with local ISVs to inform industry knowledge and participate in account-team planning rhythms.
Develop long-term customer and partner business visions and drive actions that increase adoption of Microsoft technologies.
Lead multi-horizon planning and create segment-focused three-horizon roadmaps for impactful accounts.
Build and maintain relationships with senior- and executive-level customer decision makers and partners, serving as a trusted advisor.
Identify customer needs, industry readiness, and business-value opportunities across the banking value chain.
Lead industry-led conversations that connect Frontier AI and Microsoft technologies to measurable banking outcomes.
Shape market-making opportunities using an outcomes-inward approach, working backward from customer outcomes to process, architecture, data, AI, security, governance, and change-management needs.
Collaborate with account, rapid deployment, industry solution, and partner teams to build and mature banking pipeline.
Research customer operating models, revenue levers, cost pressures, credit and risk posture, regulatory priorities, data estates, and opportunities for AI, cloud, and agentic workflows.
Represent the banking industry perspective in customer conversations and ideation sessions to develop a shared transformation vision.
Identify, advance, and scale high-impact Frontier AI scenarios for strategic banking accounts, including relationship management, banker and contact center copilots, document processing, lending, credit decisioning, fraud investigations, customer service, digital banking, treasury, compliance, branch, payments, and core banking use cases.
Help customers progress from AI pilots to enterprise-ready transformation by rethinking operating models, redesigning workflows, modernizing data foundations, and embedding responsible AI, security, and governance.
Develop banking visions and business-value cases connecting Microsoft technology to growth, productivity, risk reduction, resilience, regulatory readiness, customer experience, and commercial success.
Shape strategic opportunities, expand solutions across business lines and regions, and incubate early-stage transformation pipeline.
Coordinate with account teams, business strategy leads, business development managers, solution architects, technical specialists, industry solution teams, consulting teams, and partner organizations to plan and execute customer opportunities.
Bring together Microsoft and partner ecosystem capabilities to solve complex banking problems and explain how cloud, data, AI, security, low-code, productivity, business applications, and partner solutions support practical transformation.
Coordinate with commercial, legal, compliance, engineering, and customer success teams on formal partnerships and strategic programs.
Build and maintain knowledge of Microsoft and other relevant industry solutions, banking trends, policy implications, and competitors.
Communicate ecosystem feedback and future product trends or sales blockers to teams such as sales, marketing, and engineering, and guide industry solution colleagues using deep industry knowledge.
Advise and present to industry and customer communities, provide account recommendations, and establish a learning baseline for less experienced colleagues.
Seek additional training to build career competencies and understanding of customers’ businesses, and share learning with team members.
Embody Microsoft’s culture and values.