HR Reinvention Industry & Process Advisor Manager, Banking

Accenture•St. Louis, MO

9d•$80,400 - $293,800

About The Position

As an Industry & Process Advisor Manager in HR Reinvention, you will help clients reimagine the HR function and lead future-state process and AI integration design. The role combines HR domain expertise, business and technical understanding, and AI-enabled process design to help clients transform how HR operates and delivers business outcomes. You will guide clients in designing processes and operating models that blend human capability with AI, improve productivity, and support superior employee experiences. You will own the HR process transformation design cycle for assigned areas, from assessing market, regulatory, and technology changes to specifying future-state processes and planning adoption. You will also help clients define data and AI strategies, connect AI initiatives to measurable business outcomes, and incorporate Responsible AI and AI agent experience principles into HR transformation plans. The role includes client engagement, team coaching, business development, and contributions to documented redesign methods and playbooks. Travel varies by client needs and could be up to 80%.

Requirements

At least 5 years of experience in HR process excellence, process redesign, or management consulting focused on HR transformation.
At least 1 year of experience designing future-state HR processes with AI, including operating model changes, adoption approaches, and intelligent automation.
At least 1 year of experience integrating AI and automating HR business process design.
At least 1 year of deep expertise scoping and delivering project work in at least one HR domain, such as HR Process and Service Design, HR Operating Model Design, HR Organizational Design, HR Analytics, or AI-enabled HR delivery.
Strong program management, written communication, and verbal communication skills, including experience managing senior stakeholders.
Experience with end-to-end process design involving people, agents, and digital systems.
Understanding of core HR processes, such as talent acquisition, onboarding, workforce data administration, leave administration, and offboarding.
Ability to lead client discovery workshops and present recommendations to senior HR and business leadership.
Proven track record building benchmarking analyses and change-impact assessments within the HR function.
Understanding of AI strategy, ecosystem choices, and how AI can transform HR business processes; proven use of AI-enabled industry benchmarking analyses and change-impact assessments.
Excellent leadership and people skills, with the ability to build effective teams, foster collaboration and inclusion, and develop strong client relationships.
Applicants for US employment must have work authorization that does not now or in the future require visa sponsorship.

Nice To Haves

MBA or master's degree.
Experience using AI-assisted tools for benchmarking, analytics, or workshop facilitation.
Applied knowledge of AI Design principles, including specifying AI agent experiences in HR process designs, autonomy levels, escalation triggers, and human-agent handoff quality.
Familiarity with digital HCM platforms such as Workday, SAP SuccessFactors, Oracle HR, and ServiceNow.
AI and data experience, including solutioning, designing, or delivering AI and data projects in an HR or enterprise context.
Familiarity with process mining or digital twin approaches for HR process validation.
Experience contributing to business development, proposals, or RFP responses; an entrepreneurial approach to originating and shaping deals and leading go-to-market activities.

Responsibilities

Lead future-state HR process specification, AI integration design, operating model changes, and adoption planning for assigned HR functional areas.
Run client discovery workshops and stakeholder interviews; present and defend recommendations to senior HR and business leadership; manage day-to-day client relationships and issue resolution.
Drive benchmarking analysis and change-impact assessments grounded in knowledge of HR functions across industries.
Facilitate design thinking sessions and co-creation workshops with cross-functional client teams to reimagine HR processes and employee experiences.
Connect HR operating model design to future-state processes and develop practical transformation approaches aligned to business strategy.
Define and structure HR data and AI strategy, including assessing AI maturity, building business cases and investment roadmaps, and shaping technology platform blueprints and data strategy.
Embed AX Design principles into HR process specifications, defining agent autonomy levels, escalation triggers, and human-agent handoff quality for AI agent experiences.
Incorporate Responsible AI considerations into HR transformation vision and roadmaps; identify people, processes, and technologies needed to develop and operationalize AI solutions in HR.
Maintain HR's role in delivering superior employee experiences through seamless, personalized, insight-driven interactions across HR touchpoints and the employee lifecycle.
Build and maintain documented redesign methods and playbook contributions for assigned HR functional process areas.
Contribute to business development by qualifying opportunities and co-authoring proposals; help define and implement HR processes using tools such as Workday, SuccessFactors, and Oracle Cloud.
Coach junior practitioners on HR process redesign methods, AI design principles, domain-specific trend assessment, and operating model design.
Lead teams of junior practitioners in the effective use of AI tools and AI design principles in HR transformation contexts.
Travel as needed by client requirements, potentially up to 80%.