Americas - Frontier Industry Advisor - Banking

Microsoft•New York, NY

9d•$107,600 - $205,600

About The Position

The Americas Frontier Industry Advisor – Banking helps Microsoft’s strategic banking customers define and execute AI-led transformation agendas. The role originates industry-led business opportunities and executive conversations that connect banking outcomes to Microsoft cloud, data, AI, security, and partner capabilities. As a banking subject matter expert, the advisor engages senior business decision makers to identify and advance transformational opportunities, helping customers progress from isolated pilots to governed, scalable AI adoption that delivers enterprise outcomes. The advisor develops Microsoft’s frontier banking practice through thought leadership, targeted customer engagements, and strategic planning with account teams and industry leadership. The role applies a multi-year industry perspective to transformation planning, builds relationships with senior customer and partner stakeholders, shapes business-value cases and solution roadmaps, and collaborates across Microsoft and its partner ecosystem to advance complex banking opportunities. It requires knowledge of banking business priorities and the application of cloud, data, AI, Frontier AI, automation, security, and modern platforms in regulated financial services environments.

Requirements

Bachelor’s degree in Computer Science, Information Technology, Engineering, Business, or a related field and 7+ years of customer-facing experience in financial services, management consulting, consultative selling, technology, or equivalent industry-relevant management or technical work; or a master’s degree in a listed or related field and 5+ years of such experience.
7+ years of experience in consultative sales, advisory, strategy, business development, transformation, or technology leadership, within Banking or with enterprise technology, fintech, payments, data and analytics, core banking, consulting, systems integration, or advisory firms serving Banking clients.
5+ years of proven people management and/or leadership experience.
Experience working with Banking business leaders on transformation opportunities across banking functions such as payments, lending, deposits, treasury, customer onboarding, digital banking, credit decisioning, fraud, risk, compliance, regulatory reporting, data and analytics, core banking, or operations.
Ability to engage senior business decision makers, shape business value propositions, and translate strategic banking priorities into technology-enabled transformation opportunities.
Working knowledge of cloud, data, AI, Frontier AI, automation, security, and modern application capabilities in regulated banking and financial services environments.
Proven ability to work across account teams, solution teams, engineering, partners, consulting organizations, and senior customer stakeholders to shape complex transformation programs and drive execution.

Nice To Haves

Experience with retail banks, commercial banks, corporate banks, investment banking groups within banks, payments organizations, lending businesses, deposits, treasury services, cash management, risk, compliance, fraud, financial crime, regulatory reporting, customer experience, branch and contact center operations, digital banking, core banking modernization, or banking operations.
Experience driving digital transformation through cloud, data, AI, Frontier AI, automation, security, and modern platform capabilities.

Responsibilities

Serve as a banking industry subject matter expert in digital and AI transformation and account planning.
Engage internal stakeholders in account and partner business planning, including business leaders, global systems integrators, independent software vendors, solution partners, and Microsoft account teams.
Review customer industry plans and align Microsoft capabilities to the customer’s strategic priorities.
Provide multi-year industry perspective and thought leadership on global trends, industry strategies, ecosystem opportunities, and priority accounts.
Map customer stakeholders and influence key business decision makers; partner locally with ISVs to inform industry knowledge.
Participate in account planning rhythms and help define actions that advance customers’ and partners’ long-term business strategies and adoption of Microsoft technologies.
Create multi-horizon, segment-focused roadmaps for impactful accounts based on business and technology priorities and industry knowledge.
Build and maintain relationships with senior- and executive-level customer decision makers and partners.
Advise executive business decision makers using knowledge of their strategy, market dynamics, technology trends, and Microsoft’s industry point of view.
Identify customer needs, industry readiness, and business-value opportunities across the banking value chain.
Lead industry-led conversations positioning Frontier AI as a catalyst for banking transformation and connecting Microsoft technology to measurable business outcomes.
Shape outcomes-inward opportunities by identifying the process, architecture, data, AI, security, governance, and change-management requirements needed to scale customer outcomes.
Collaborate with account teams, rapid deployment teams, industry solution teams, partner teams, and other stakeholders to build and mature banking pipeline.
Conduct customer and market research into operating models, revenue levers, cost pressures, credit and risk posture, regulatory priorities, data estates, and opportunities for AI, cloud, and agentic workflows.
Represent the banking industry perspective in customer conversations and ideation sessions, creating a shared vision for business transformation.
Identify, advance, and scale high-impact Frontier AI scenarios for strategic banking accounts.
Help customers progress from AI pilots to enterprise-ready transformation by rethinking operating models, redesigning workflows, modernizing data foundations, and embedding responsible AI, security, and governance at scale.
Develop banking visions and business-value cases connecting Microsoft technology to growth, productivity, risk reduction, resilience, regulatory readiness, customer experience, and commercial success.
Act as a trusted advisor to senior decision makers, shape strategic opportunities, expand solutions across business lines and regions, and incubate early-stage transformation pipeline.
Collaborate with account teams, business strategy leads, business development managers, solution architects, technical specialists, industry solution teams, consulting teams, and partners to plan and execute customer opportunities.
Coordinate Microsoft ecosystem capabilities—including cloud, data, AI, Frontier AI, security, low-code, productivity, business applications, and partner solutions—into practical transformation patterns.
Coordinate with commercial, legal, compliance, engineering, and customer success teams to establish partnerships and advance strategic programs.
Build and maintain knowledge of Microsoft and other relevant industry solutions, industry trends, policy implications, and competitors.
Share ecosystem feedback and insights on product trends and sales blockers with teams such as sales, marketing, and engineering, and guide industry solution specialists.
Advise and present at industry and customer communities, provide account recommendations, establish a learning baseline for less experienced colleagues, and pursue and share relevant training.
Embody Microsoft’s culture and values.