Front Office Staff

Carolinas Dentist • Spring Lake, NC

1d

About The Position

The Front Office Staff member supports the practice’s daily operations by coordinating patient appointments, insurance verification, payments, scheduling, patient check-in and checkout, treatment-plan communication, and accounts receivable. The role also includes filing insurance pre-determinations and conducting financial consultations with patients when new treatment plans are presented, as applicable.

Requirements

• High school diploma or equivalent.
• At least two years of front office experience.

Nice To Haves

• Front office experience in a dental setting.
• Knowledge of dental software.

Responsibilities

• Schedule and confirm patient appointments.
• Verify insurance for all clinical appointments.
• Collect all monies due for services rendered.
• Develop and maintain doctor and hygiene schedules as necessary.
• Greet patients and check them in and out before and after treatment.
• Educate, consult with, and present treatment plans to patients.
• Manage accounts receivable, including sending billing statements, preparing aging reports, and handling collections, if applicable.
• File insurance pre-determinations.
• Conduct financial consultations with patients when new treatment plans are presented, as applicable.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED