Front Office Staff

Carolinas Dentist • Arden, NC

2d

About The Position

The Front Office Staff member supports the practice's patient-facing and administrative operations. Responsibilities include scheduling appointments, verifying insurance, collecting payments, maintaining doctor and hygiene schedules, checking patients in and out, presenting treatment plans, and managing accounts receivable and insurance pre-determinations. The role also includes financial consultations with patients when new treatment plans are presented, as applicable.

Requirements

• High school diploma or equivalent.
• A minimum of two years of front office experience.
• Proficiency with Microsoft Office Suite.

Nice To Haves

• Front office experience in a dental setting.
• Knowledge of dental software.

Responsibilities

• Schedule and confirm patient appointments.
• Verify insurance for all clinical appointments.
• Collect all monies due for services rendered.
• Develop and maintain doctor and hygiene schedules as necessary.
• Greet patients and check them in and out before and after treatment.
• Educate, consult, and present patient treatment plans.
• Manage accounts receivable, including sending billing statements, aging reports, and collections, if applicable.
• File insurance pre-determinations.
• Conduct financial consultations with patients when new treatment plans are presented, as applicable.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED