Front Office Staff

Lightwave Dental•Spring Lake, NC
•$16 - $18

About The Position

CarolinasDentist in Spring Lake provides personalized dental care, emphasizing patient comfort and compassionate treatment. Front Office Staff support the patient experience from arrival through checkout and handle appointment scheduling, insurance verification, payment collection, treatment-plan consultations, and accounts receivable tasks.

Requirements

  • High school diploma or equivalent.
  • At least two years of front office experience; experience in a dental setting is preferred.
  • Proficiency with Microsoft Office Suite.

Nice To Haves

  • Knowledge of dental software is strongly preferred.
  • Front office experience in a dental setting is preferred.

Responsibilities

  • Schedule and confirm patient appointments.
  • Verify insurance for all clinical appointments.
  • Collect payments due for services rendered.
  • Develop and maintain doctor and hygiene schedules as necessary.
  • Greet patients and check them in and out before and after treatment.
  • Educate, consult with, and present treatment plans to patients.
  • Manage accounts receivable, including billing statements, aging reports, and collections, if applicable.
  • File insurance pre-determinations.
  • Conduct financial consultations with patients when new treatment plans are presented, as applicable.

Benefits

  • Competitive pay based on experience and performance.
  • Health, dental, and vision coverage.
  • 401(k) retirement savings plan.
  • Paid time off and holidays.
  • Professional development and growth opportunities.
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