Front Office Staff

Carolinas Dentist • Raeford, NC

4d

About The Position

The Front Office Staff member supports patient scheduling, check-in and check-out, insurance verification, payment collection, treatment-plan consultations, and accounts receivable. The role also maintains doctor and hygiene schedules and handles insurance pre-determinations and billing activities.

Requirements

• High school diploma or equivalent.
• At least two years of front office experience; dental-setting experience is preferred.
• Proficiency with Microsoft Office Suite.

Nice To Haves

• Knowledge of dental software is strongly preferred.
• Front office experience in a dental setting is preferred.

Responsibilities

• Schedule and confirm patient appointments.
• Verify insurance for all clinical appointments.
• Collect all monies due for services rendered.
• Develop and maintain doctor and hygiene schedules as necessary.
• Greet patients and check them in and out before and after treatment.
• Educate, consult with, and present patient treatment plans.
• Manage accounts receivable, including sending billing statements, preparing aging reports, and handling collections when applicable.
• File insurance pre-determinations.
• Conduct financial consultations with patients when new treatment plans are presented, as applicable.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED