Front Office Staff

Lightwave Dental • Wilmington, NC

2d • $16 - $22

About The Position

CarolinasDentist Midtown is seeking an experienced dental professional to join its front office team in a modern office in central Wilmington. The practice describes its workplace as fun and relationship-focused, with growth opportunities, new technology, and a great team. The position supports patient scheduling and check-in, insurance verification, payment collection, treatment-plan consultations, and accounts receivable. The practice offers competitive pay, flexible hours, and benefits for full-time employees.

Requirements

• High school diploma or equivalent.
• At least two years of front office experience, preferably in a dental setting.
• Proficiency with Microsoft Office Suite.

Nice To Haves

• Knowledge of dental software.

Responsibilities

• Schedule and confirm patient appointments.
• Verify insurance for all clinical appointments.
• Collect all monies due for services rendered.
• Develop and maintain doctor and hygiene schedules as necessary.
• Greet patients and check them in and out before and after treatment.
• Educate, consult with, and present treatment plans to patients.
• Manage accounts receivable, including sending billing statements, preparing aging reports, and handling collections when applicable.
• File insurance pre-determinations.
• Conduct financial consultations with patients when new treatment plans are presented, as applicable.

Benefits

• Competitive pay.
• Health, dental, and vision coverage.
• 401(k) retirement savings plan.
• Paid time off and holidays.
• Professional development and growth opportunities.
• Flexible hours.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED