Front Office Staff

Keystone Rural Health Center•Chambersburg, PA

About The Position

Keystone Women's Care is seeking a Front Office Staff team member to support its medical practice. The role is responsible for greeting patients, verifying insurance, updating demographic information, collecting payments, and managing patient check-in and check-out. The position requires excellent customer service skills and the ability to thrive in a fast-paced environment. The ideal candidate is friendly, organized, and detail-oriented, enjoys helping patients, adapts well to a busy environment, and can manage multiple responsibilities while providing exceptional customer service.

Requirements

  • High school diploma or GED required.
  • Strong customer service and telephone etiquette skills.
  • Ability to multitask and work efficiently in a busy environment.
  • Proficient with computers, technology, and data entry.

Nice To Haves

  • Previous medical office experience preferred.
  • Bilingual English/Spanish is a plus.

Responsibilities

  • Greet patients.
  • Verify insurance.
  • Update patient demographic information.
  • Collect payments.
  • Manage patient check-in and check-out processes.
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