Front Office Receptionist

Kids World Learning Center•Statesboro, GA
•$9 - $11

About The Position

Kids World Learning Center is seeking a friendly, dependable, organized, and professional Front Desk Receptionist / Administrative Assistant to serve as the welcoming face of the center. This person will be an initial point of contact for families, children, visitors, and prospective parents, and will help create a welcoming and organized environment through effective communication and a positive attitude. The role provides administrative support and assists the Leadership Team with daily operations, family communication, enrollment activities, and occasional marketing initiatives. The receptionist is expected to work collaboratively, accept direction and constructive feedback, take initiative, and assist where needed. The position supports the Leadership Team but does not independently supervise educators, issue disciplinary actions, or make management decisions unless specifically authorized.

Requirements

  • High school diploma or GED.
  • Strong customer service and interpersonal skills.
  • Excellent verbal and written communication skills.
  • Basic computer skills, including email, Microsoft Office, and data entry.
  • Strong organizational skills and attention to detail.
  • Ability to multitask and remain calm in a busy environment.
  • Professional appearance, dependable attendance, and a positive attitude.
  • Willingness to learn childcare policies, procedures, and technology systems.
  • Ability to follow directions and work collaboratively with others.
  • Warm, welcoming, and approachable personality.
  • Genuine enjoyment of interacting with children and families.
  • Willingness to help, adapt, and learn, and openness to coaching.
  • Dependability, punctuality, and trustworthiness.
  • Respect for confidentiality and workplace boundaries.
  • Ability to recognize when a concern should be referred to leadership.

Nice To Haves

  • Previous receptionist, customer service, office, or administrative experience.
  • Experience in childcare, education, or a family-oriented business.
  • Familiarity with childcare management software and social media platforms.

Responsibilities

  • Greet families, children, visitors, and prospective parents warmly and professionally.
  • Answer incoming telephone calls, respond to general inquiries, and direct messages to appropriate staff members.
  • Assist families with general questions regarding enrollment, tuition, schedules, and center procedures.
  • Communicate important information to the Leadership Team promptly and accurately.
  • Assist with family announcements, reminders, and written communications as directed.
  • Maintain a welcoming, organized, and professional reception area.
  • Protect confidential family, child, and employee information.
  • Maintain organized filing systems, including student records and general administrative documents.
  • Assist with enrollment paperwork and applications, and maintain accurate family information.
  • Complete data entry, scanning, copying, printing, and other clerical responsibilities.
  • Assist with tracking and organizing required forms and documents.
  • Support the preparation of newsletters, calendars, notices, and other communications.
  • Maintain office supplies and notify leadership when additional supplies are needed.
  • Follow established procedures for handling payments and financial documents, as authorized.
  • Respond professionally to inquiries from prospective families.
  • Assist with scheduling center tours and enrollment follow-ups.
  • Support assigned social media and marketing activities, including gathering approved classroom photos, preparing captions, and distributing promotional materials.
  • Assist with planning family events, community activities, and enrollment promotions.
  • Represent Kids World Learning Center positively in every interaction.
  • Provide general administrative assistance to the Owner/Director and Leadership Team.
  • Assist classroom educators with copying, preparation of materials, and other reasonable requests approved by leadership.
  • Assist in classrooms or other program areas when needed, provided applicable supervision, training, background check, and staffing requirements are met.
  • Follow instructions, accept constructive feedback, and complete assigned tasks in a timely manner.
  • Communicate respectfully with colleagues and maintain professional boundaries.
  • Perform other reasonable duties assigned by leadership.
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