Front Office-Medical

Ironwood Cancer and Research Centers • Surprise, AZ

4d • Onsite

About The Position

Ironwood Cancer & Research Centers is seeking a motivated, professional, and friendly individual to work in the front office, primarily handling patient check-in and check-out. The role is responsible for the overall flow and efficiency of front-office check-in procedures, welcoming patients with a positive attitude, maintaining up-to-date patient information, and collecting applicable payments. This is a full-time, day-shift position with a Monday through Friday schedule at the Surprise office.

Requirements

• Knowledge of medical terminology, phones, computers, and payment collection.
• Basic knowledge of Arizona insurance plans and benefits as they relate to medical and radiation oncology services.
• Detail-oriented, with the ability to multitask and work in a busy environment.
• Good work ethic and job stability.
• Proficiency in Microsoft Office, including Word and Excel.

Nice To Haves

• 1–2 years of medical front-office experience preferred.
• Electronic Medical Record experience is a plus.

Responsibilities

• Greet all patients and guests.
• Check patients out at check-out.
• Assist with patient check-in as needed.
• Run eligibility for all scheduled AHCCCS patients.
• Collect co-pays and daily costs.
• Collect outstanding balances.
• Balance the daily deposit, including cash, checks, and credit payments.
• Keep records of patients picking up prescriptions, records, and other items.
• Organize patient charts and encounters for the next day.
• Keep the patient lobby neat and organized.
• Make appointment reminder calls.
• Support the Check-Out Desk.
• Perform other duties as assigned.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401(k)
• Caring work environment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed