Front Office Medical Assistant - WellMed at Duncanville

UnitedHealth Group•Duncanville, TX

21h•$16 - $29

About The Position

The Medical Assistant (MA) participates in providing patient care at the appropriate skill level and is responsible for meeting or exceeding the standard of care expected of a reasonably competent and knowledgeable Medical Assistant. The MA performs duties within their scope of practice as delegated by and under the supervision of a provider. The role organizes the clinical environment, supports physicians and nursing personnel, assists in identifying patient needs or problems, communicates information to the clinical team, and delivers quality customer service. The MA must follow applicable policies and procedures, including infection control, privacy, and confidentiality requirements, and complete mandatory training. The position also includes front office work such as checking patients in and out, verifying benefits, scheduling appointments, and collecting copayments. The role is based at WellMed at Duncanville. The stated hourly pay range is $16.00 to $29.00, based on full-time employment. A $1,500 sign-on bonus is available for external candidates.

Requirements

High school graduate or GED equivalent.
Current nationally recognized Medical Assistant certification, or ability to obtain certification within 180 days of employment. Medical Assistants hired before certification are expected to perform at the same level as certified Medical Assistants.
Current BLS certification for healthcare providers, including written exam and in-person assessment, at hire or within 30 days of hire.
Basic computer literacy and intermediate Excel skills.
Knowledge of medical terminology.
Ability to react calmly and effectively in emergency situations.
Good communication and customer service skills.
Tuberculosis screening and proof of immunity to Measles, Mumps, Rubella, Varicella, Tetanus, Diphtheria, and Pertussis through lab confirmation, documented vaccination, or a doctor's diagnosis of disease.
Ability to lift, push, or pull more than 35 lbs. with assistance.
Ability to stand for extended periods.
Ability to use fine motor skills to operate equipment and/or machinery.
Ability to receive and comprehend instructions verbally and/or in writing.
Ability to use logical reasoning for simple and complex problem solving.
Ability to discriminate shades of color when reading dipstick.

Nice To Haves

1+ years of experience as a Medical Assistant.
Clinical front office experience.
Knowledge of ICD-10 and CPT coding.
Bilingual in English and Spanish.

Responsibilities

Perform duties within the scope of a Medical Assistant’s practice, including operating diagnostic equipment without interpreting tests; removing staples from superficial wounds; changing wound dressings and obtaining cultures; administering non-intravenous medication; collecting simple specimens using noninvasive techniques; collecting blood via venipuncture or capillary methods; and performing EKGs.
Perform quality control checks on equipment and prepare and sterilize medical equipment using an autoclave.
Room patients according to policy and procedures and prepare them for examination.
Record patient care documentation accurately and in a timely manner in the medical record.
Coordinate patient care as directed by physicians and in accordance with company standards and policies.
Respect patient confidentiality and treat patients with courtesy and respect.
Organize exam and treatment rooms, stock and clean rooms, and sterilize instruments.
Practice standard infection control precautions.
Conduct telephone and in-person screening limited to intake and gathering information without exercising judgment based on clinical knowledge.
Support and follow the Standard Delegation of Orders (SDO).
Perform front office duties, including check-in and check-out, benefits verification, scheduling, and copay collection.
Perform other related duties as assigned.