SIGN-ON BONUS: Front Office Manager | Sheraton DFW Airport | Irving, TX

PM Hotel Group • Irving, TX

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About The Position

The Front Office Manager leads the hotel’s front desk team and oversees front office operations to ensure they run smoothly and effectively. The role combines hospitality-focused leadership, business expertise, and managerial experience to improve team capabilities, meet guest needs, and deliver quality service that encourages guests to return. The manager also serves as a liaison between the General Manager and staff.

Requirements

• At least two years of experience working in hotels.
• At least two additional years in a hotel leadership position at Manager level or higher.
• Strong interpersonal skills and the ability to work constantly with others.
• Some experience in coaching, mentoring, and team-building.
• Ability to accommodate varying schedules, including nights, weekends, and holidays.

Responsibilities

• Oversee day-to-day front desk operations and associated functions, ensuring supervised teams and personnel follow established procedures.
• Use business expertise and strategic perspective to identify, evaluate, develop, and drive guest services while balancing service quality with sound business decisions.
• Oversee and participate in guest registration and check-out.
• Manage, train, and schedule Front Office staff.
• Complete activities that support smooth Front Office operations, including night audit review, setting up group billing, making forecasts, controlling and placing supply orders, and communicating across departments.
• Act as a liaison between the General Manager and staff.

Benefits

• $500 sign-on bonus after successfully completing the first 90 days of employment.
• Excellent pay.
• Hotel discounts.
• Food and beverage discounts.
• Opportunity to be part of a growing hotel company.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed