Executive Meetings Manager | Sheraton DFW Airport | Irving, Texas

PM New•Irving, TX

About The Position

The Executive Meetings Manager generates new business and manages assigned meetings, groups, and catering events from initial inquiry through completion. The role combines sales, client relationship management, and event coordination to maximize revenue while delivering an exceptional guest experience. The position reports to the Director of Sales (DOS) and Director of Catering (DOC). The manager prospects for and develops local group, meeting, and catering business; handles inquiries and proposals; conducts site tours; and converts leads into contracted business. The role negotiates contracts for local groups of nine guestrooms or fewer and catering functions of 75 guests or fewer, and manages assigned events through completion. Event coordination includes room setup, food and beverage, audiovisual needs, timelines, billing, special requests, BEOs, and communication with hotel departments. The manager is the primary client contact, follows up after events, maintains accurate records in designated systems, and supports sales and revenue-generating activities. The schedule requires flexibility according to business and event needs, including occasional evenings, weekends, and holidays. Responsibilities may be adjusted or expanded by the DOS and/or DOC based on business and operational needs.

Requirements

Strong sales, negotiation, communication, organizational, and customer service skills.
Ability to manage multiple events and priorities with excellent attention to detail.
Ability to work independently while collaborating effectively with hotel teams.
Flexibility to work according to business and event needs, including occasional evenings, weekends, and holidays.

Nice To Haves

Hotel sales, catering, event management, hospitality, or related experience preferred.
Experience with hotel sales, catering, or event management systems preferred.

Responsibilities

Prospect for and develop new local group, meeting, and catering business.
Respond to inquiries, prepare proposals, conduct site tours, and convert leads into contracted business.
Negotiate and execute contracts for local groups of nine guestrooms or fewer and catering functions of 75 guests or fewer.
Manage assigned meetings and events from booking through completion, including room setup, food and beverage, audiovisual needs, timelines, billing, and special requests.
Prepare and distribute BEOs and communicate event requirements to appropriate hotel departments.
Serve as the primary client contact, ensuring event details are accurate and expectations are met.
Detail and manage assigned group or catering business booked by other Sales and Catering team members, as needed.
Conduct post-event follow-up and develop opportunities for repeat business.
Maintain accurate sales, account, and event information in designated systems.
Participate in sales initiatives, departmental meetings, and other revenue-generating activities as assigned.