Front Office Coordinator - Full-time

Sturdy Memorial Hospital•Plainville, MA

16h•$20 - $30

About The Position

Under the direction of the Practice Manager, the Front Office Coordinator implements standard hospital policies and educates registrar staff on accurate patient registration procedures. The role abstracts and enters charges daily and coordinates staff scheduling to meet patient volume and workflow demands. Duties also include checking patients in and out, answering telephone calls, scheduling patients, obtaining incoming referrals, registering patients, verifying insurance information, and entering and abstracting charges into the computer.

Requirements

Knowledge of third-party insurer and HMO primary care guidelines.
Familiarity with Meditech scheduling and order entry systems.
Excellent oral and written communication skills.
Previous medical office work experience in a high-volume electronic medical record environment.
Departmental specialized training on medical software and electronic equipment.
SMH and department orientation to supervisory responsibilities, including educational requirements, the evaluation process, Human Resources forms, and payroll procedures.
Command of verbal and written English.
Positive interpersonal communication skills.
Computer literacy.
Strong organizational skills.
Knowledge of medical terminology.
High school graduate or equivalent required.
Ability to effectively communicate with all age levels served within the scope of the position and assigned areas.
Ability to perform essential job functions without posing a direct threat to the health and safety of oneself or others, with or without reasonable accommodation.