Front Office Coordinator

Jackson Hewitt•Bentonville, AR

About The Position

Jackson Hewitt is seeking seasonal Front Office Coordinators to help create an exceptional client experience and keep tax offices running smoothly. The role welcomes clients, manages appointments, follows up on outstanding documents and incomplete returns, supports tax preparers, and coordinates daily office operations. Positions may be part-time or full-time, with flexible scheduling. The job pays $15.00 per hour, with bonus opportunities. Paid hands-on training and ongoing support are provided. The position may offer the opportunity to return in future tax seasons or grow into leadership roles. Most locations are operated by independent franchisees, which are the employees’ employers and control employment decisions and practices.

Requirements

Must be at least 18 years old.
Strong communication, organization, and multitasking skills.
Self-motivated, able to prioritize tasks, and able to take initiative.
Basic computer skills and attention to detail.
Dependable and professional.
Comfortable working independently and as part of a team.

Nice To Haves

Previous customer service or office coordination experience is preferred.

Responsibilities

Welcome clients.
Manage appointments and appointment flow.
Follow up on outstanding documents and incomplete returns.
Support tax preparers.
Coordinate daily office operations and priorities to keep the team productive and clients satisfied.

Benefits

Training and development, including paid hands-on training and ongoing support.
Bonus opportunities based on performance.
Employee discounts, including corporate discounts and discounted tax preparation services (terms apply).
Flexible scheduling.
Unlimited telemedicine and virtual healthcare for the household for $13 per month through Teladoc.
Potential to return each tax season or grow into leadership roles.

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