Front Office Coordinator

Jackson Hewitt • Fort Smith, AR

8d

About The Position

Jackson Hewitt is seeking organized, dependable, and self-motivated Seasonal Front Office Coordinators to help create an exceptional client experience and keep a busy tax office running smoothly. The coordinator welcomes clients, manages appointments, follows up on outstanding documents and incomplete returns, supports tax preparers, and helps coordinate daily office operations. Positions are available on a part-time or full-time seasonal basis, with flexible scheduling. Compensation is $15.00 per hour, with potential bonus opportunities. Paid training and ongoing support are provided.

Requirements

• Strong communication, organization, and multitasking skills.
• Self-motivated, able to prioritize tasks, and willing to take initiative.
• Comfortable managing appointment flow, client follow-ups, and daily office priorities.
• Basic computer skills and attention to detail.
• Dependable and professional, with the ability to work independently and as part of a team.
• Must be at least 18 years old.

Nice To Haves

• Previous customer service or office coordination experience.

Responsibilities

• Welcome clients.
• Manage appointments and appointment flow.
• Follow up on outstanding documents and incomplete returns.
• Support tax preparers.
• Coordinate daily office operations and priorities.

Benefits

• Training and development, including paid hands-on training and ongoing support.
• Performance-based bonus opportunities.
• Employee discounts, including corporate discounts and discounted tax preparation services (terms apply).
• Flexible scheduling.
• Unlimited telemedicine and virtual healthcare for the household for $13 per month through Teladoc.
• Potential to return each tax season or grow into leadership roles.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed