Front Office Coordinator

Jackson Hewitt • Springdale, AR

5d

About The Position

Jackson Hewitt is hiring Seasonal Front Office Coordinators to help create an exceptional client experience and keep a busy tax office operating smoothly. The role welcomes clients, manages appointments, follows up on outstanding documents and incomplete returns, supports tax preparers, and coordinates daily office operations. The position is offered seasonally in part-time and full-time schedules. Compensation is $15.00 per hour, with bonus opportunities.

Requirements

• Must be at least 18 years old.
• Strong communication, organization, and multitasking skills.
• Self-motivated, dependable, and professional, with the ability to prioritize tasks and take initiative.
• Comfortable working independently and as part of a team.
• Basic computer skills and attention to detail.

Nice To Haves

• Previous customer service or office coordination experience is preferred.

Responsibilities

• Welcome clients.
• Manage appointments and appointment flow.
• Follow up on outstanding documents and incomplete returns.
• Support tax preparers.
• Coordinate daily office operations and priorities to keep the team productive and clients satisfied.

Benefits

• Bonus opportunities based on performance.
• Flexible scheduling.
• Unlimited telemedicine and virtual healthcare for the household for $13 per month through Teladoc.
• Corporate discounts and discounted tax preparation services (terms apply).
• Paid hands-on training and ongoing support.
• Potential to return in future tax seasons or grow into leadership roles.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed