Front Office Coordinator

Jackson Hewitt•Van Buren, AR

About The Position

Jackson Hewitt is hiring Seasonal Front Office Coordinators to help create an exceptional client experience and keep a busy office running smoothly. The role welcomes clients, manages appointments, follows up on outstanding documents and incomplete tax returns, supports tax preparers, and coordinates daily office operations. Positions are available seasonally on a part-time or full-time basis, with flexible scheduling.

Requirements

  • Must be at least 18 years old.
  • Strong communication, organization, and multitasking skills.
  • Self-motivated, able to prioritize tasks, and willing to take initiative.
  • Comfortable handling client follow-ups and daily office priorities.
  • Basic computer skills and attention to detail.
  • Dependable and professional; able to work independently and as part of a team.

Nice To Haves

  • Previous customer service or office coordination experience is preferred.

Responsibilities

  • Welcome clients and help provide an exceptional client experience.
  • Manage appointments and appointment flow.
  • Follow up on outstanding documents and incomplete tax returns.
  • Support tax preparers.
  • Coordinate daily office operations and priorities.

Benefits

  • Hourly wages plus bonus opportunities.
  • Flexible scheduling.
  • Unlimited telemedicine and virtual healthcare for the household for $13 per month through Teladoc.
  • Corporate discounts and discounted tax preparation services, subject to terms.
  • Paid hands-on training and ongoing support.
  • Potential to return for future tax seasons or grow into leadership roles.
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