FRONT OFFICE ATTENDANT - ROOMS

Twenty Four Seven Hotels•Burbank, CA

About The Position

Twenty Four Seven Hotels is seeking experienced Front Office Attendants to provide attentive, courteous, and efficient service to guests before arrival and throughout their stay. The role supports revenue and occupancy goals, contributes to a positive, guest-focused team environment, and assists with sales and marketing efforts. The position requires multitasking, prioritization, and regularly scheduled evening and weekend hours.

Requirements

  • At least 2 years of experience in hotel guest services, customer service, or front desk.

Responsibilities

  • Provide attentive, courteous, and efficient service to guests before arrival and throughout their stay.
  • Help maximize revenues and occupancy.
  • Create a positive, team-oriented environment focused on the guest.
  • Multitask and prioritize responsibilities.
  • Anticipate and work regularly scheduled evening and weekend hours.
  • Assist with sales and marketing efforts.
  • Interact with others honestly, fairly, and respectfully, giving them confidence in the employee and organization.
  • Set high performance standards for self and others, and take responsibility and accountability for completing assignments or tasks successfully.

Benefits

  • Competitive salary reflecting skills and experience.
  • Medical, dental, and vision insurance.
  • Ancillary benefits supporting well-being.
  • 401(k) with company contribution.
  • Paid time off, based on full-time or part-time status.
  • Paid sick leave, based on full-time or part-time status.
  • On-the-job training and mentorship.
  • Clear pathways for advancement within the company.
  • Associate referral program.
  • Hotel discounts at company properties.
  • Daily Pay access.
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