Part-Time Front Office Assistant - Allentown and Easton, PA
About The Position
Crossroads Treatment Centers is seeking a Part-Time Front Office Assistant for their Allentown and Easton, PA locations. This role is responsible for providing excellent customer service, checking in patients, receiving payments, and assisting in daily operations. The ideal candidate will maintain a friendly, professional attitude, offer a "white glove" experience, and guide new patients through their intake process. Responsibilities also include collecting urine and saliva samples for drug screens, maintaining daily financial records, coordinating with medical and clinical staff, and providing clerical and logistical support. Crossroads Treatment Centers is dedicated to providing accessible, high-quality, evidence-based medication-assisted treatment (MAT) to combat the opioid epidemic and help individuals start their path to recovery.
Requirements
- High School Diploma or GED required
- Customer Service experience in a fast-paced environment preferred
- Experience in healthcare, addiction medicine, office administration preferred
- Lived Addiction experience is a plus
Responsibilities
- Provide excellent customer service
- Check in patients
- Receive payments
- Assist in daily operations
- Maintain a friendly, professional attitude towards patients
- Offer a "white glove" experience
- Provide an exceptional experience by guiding new patients through their intake process
- Collect urine and saliva samples for patient drug screens as needed
- Maintain daily financial records and reports
- Coordinate with medical and clinical staff to coordinate intakes
- Provide clerical and logistical support
- Oversee patient accounts and financial responsibilities
Benefits
- Daily impact on many lives
- Excellent training if you are new to this field
- Mileage reimbursement
- Community events that promote belonging and education
- Opportunity to save lives every day
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
