Part-time Front Office Assistant - Feasterville and Philadelphia (West Tabor Road), PA
About The Position
Crossroads Treatment Centers is seeking a part-time Front Office Assistant to provide customer service and support daily clinic operations. The role includes checking in patients, receiving payments, guiding new patients through intake, collecting urine and saliva samples for drug screens as needed, maintaining financial records, coordinating intakes with medical and clinical staff, providing clerical and logistical support, and overseeing patient accounts and financial responsibilities. The position serves clinics in Feasterville and on West Tabor Road in Philadelphia, Pennsylvania, for 15–24 hours per week.
Requirements
- High school diploma or GED required.
Nice To Haves
- Customer service experience in a fast-paced environment preferred.
- Experience in healthcare, addiction medicine, or office administration preferred.
- Lived addiction experience is a plus.
Responsibilities
- Check in patients and receive payments.
- Maintain a friendly, professional attitude and provide patients with a “white glove” experience.
- Guide new patients through the intake process.
- Collect urine and saliva samples for patient drug screens as needed.
- Maintain daily financial records and reports.
- Coordinate patient intakes with medical and clinical staff.
- Provide clerical and logistical support.
- Oversee patient accounts and financial responsibilities.
Benefits
- Excellent training for employees new to the field.
- Mileage reimbursement, if applicable, at the current IRS mileage reimbursement rate.
- Community events promoting belonging and education, including cookouts, fairs, parades, school awareness activities, and holiday events.
- Opportunity to make a daily impact and help save lives.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
