About The Position

Civeo Crown Services is currently looking to fill a position for a temporary Front Office Administrator (FOA). The successful candidate will be responsible for providing administrative support with a particular focus on reservations and customer service. The FOA will work as a member of the Front Office Team to achieve overall performance goals, identify opportunities, and maintain an efficient, effective work environment. Reporting to the designated supervisor, the successful candidate will work a 20 days on and 10 days off rotation, which may include days, nights, weekend shifts, and statutory holidays.

Requirements

  • Ability to meet deadlines (email, telephone inquiries, guest inquiries)
  • Computer literate with Microsoft Office programs, and Hotel reservation systems
  • Must be willing to work shift work
  • Attention to detail and problem-solving ability
  • Ability to work independently with little supervision
  • Ability to multitask and work in a fast paced environment
  • Possess a positive, friendly and professional attitude
  • Ability to work well with peers in a group environment
  • Excellent verbal and written communication skills
  • Excellent organizational and time management skills

Nice To Haves

  • Previous hotel experience working in a front desk capacity is an asset

Responsibilities

  • Providing administrative support to the Front Office Supervisor
  • Data Entry
  • Guest Services (handling reservation and guest inquiries both in person and over the telephone)
  • Provide exceptional customer service
  • Other duties as assigned

Benefits

  • We continuously seek to improve our diversity and inclusion practices to establish a respectful and collaborative workforce.
  • In pursuit of our diversity and inclusion values, we seek applicants with a varied range of skills, experiences, and competencies.
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