Front Office Staff Administrator

Retina Associates of St Louis•Saint Peters, MO

7h•Onsite

About The Position

At Retina Associate of St. Louis, with locations in Florissant, Des Peres, and St. Peters MO, we have an immediate opening for a Front Office Staff Administrator at our St. Peters location. The responsibilities include providing the highest level of communication and service to all patients, staff, and management team. The ideal candidate would have strong customer service and communications skills to interact positively with patients. Must have the ability to juggle and prioritize multiple responsibilities and handle interruptions positively. Strong organization skills. Problem-solving. Compassion to help patients and caregivers. Have an understanding of electronic health records, medical terminology, and HIPPA compliance. Ophthalmology experience would be a huge plus. Must be able to travel to other locations as needed. Previous medical setting experience preferred. This is a Monday to Friday, day-shift position. No weekends and No holidays! Occasional travel to other locations as needed We understand the importance of work-life balance and want our team members to thrive personally and professionally. In addition to a rewarding career, we offer a comprehensive wellness package that includes exciting benefits such as: Excellent health insurance benefits Competitive market compensation Generous 401k matching program with immediate 100% vesting Paid time off with immediate accrual Paid holidays available on day one Free counseling and support services Employee Perk Package

Requirements

Proficient computer skills
Understanding of electronic health records, medical terminology, and HIPPA compliance.
High school diploma or GED required
Stable work history in a medical/surgical practice for at least 5 years and a strong insurance background
Demonstrated ability to work in a team environment and mentor employees

Nice To Haves

Strong customer service and communications skills.
Strong organization skills.
Compassion to help patients and caregivers.
Ophthalmology experience would be a huge plus.
Previous medical setting experience preferred.
Front Office Supervisory experience is preferred
Previous experience in Medical Billing/ Accounts Receivable

Responsibilities

Providing the highest level of communication and service to all patients, staff, and management team.
Interact positively with patients.
Juggle and prioritize multiple responsibilities and handle interruptions positively.
Problem-solving.
Help patients and caregivers.
Travel to other locations as needed.
Answer calls in a friendly and enthusiastic manner.
Properly triage patient calls.
Handle multiple projects at one time accurately and efficiently.
Problem solve.
Be detailed oriented.
Be team-oriented.
Be self-directed, highly motivated, able to multi-task, work under pressure in a fast-paced environment.
Handle multiple projects accurately and efficiently at one time.
Perform and cover for each administrative job manager supervises.