Front Office Staff

Carolinas Dentist • Wilmington, NC

3d

About The Position

This role involves managing front office operations, including scheduling, patient check-in/out, insurance verification, payment collection, and financial consultations. The position requires maintaining schedules, handling billing statements, and potentially managing account receivables. A key aspect is educating and consulting with patients regarding treatment plans.

Requirements

• High school diploma or equivalent required
• A minimum of two years of front office experience preferably in a dental setting
• Proficiency with Microsoft Office Suite
• Knowledge of dental software strongly preferred

Responsibilities

• Schedule and confirm patient appointments
• Verify insurance for all clinical appointments
• Collect all monies due for services rendered
• Develop and maintain doctor/hygiene schedules as necessary
• Greet and check patients in and out, before and after treatment
• Educate, consult and present patient treatment plans
• Responsible for Account Receivable to include, sending of billing statements, aging reports, and collections, if applicable
• File insurance pre-determinations
• Conduct financial consultation with patients when new treatment plans are presented, as applicable

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees