Front Office Administrator - Brentwood, TN

NeuroScience & TMS•Brentwood, TN

2d•Onsite

About The Position

At Synaptic Psych, we believe that optimal brain health is vital to everyone’s mental wellness journey. We’re looking for a Front Office Administrator who shares our passion for compassionate, evidence-based mental healthcare. If you're organized, people-centered, and thrive in a mission-driven environment—we’d love to meet you. As our Front Office Administrator, you’ll be the first face our clients see and a key player in creating a supportive, professional, and welcoming environment. You’ll keep the front office running smoothly, support our clinical staff, and ensure every patient interaction reflects our core values of hope, personalized care, and clinical excellence.

Requirements

Bachelor’s degree in a Human Sciences field (e.g., psychology, social work, health administration)
Relevant front office or administrative experience, ideally in a behavioral or medical healthcare setting
Excellent interpersonal skills and the ability to provide calm, compassionate client service
Strong organizational and multitasking abilities
Working knowledge of Google Suite (Gmail, Calendar, Docs, Sheets)
Comfort with learning and using electronic health records (EHR) systems
A commitment to patient-centered care and upholding the mission of Synaptic Psych

Responsibilities

Warmly welcome clients, families, and visitors to the clinic
Answer phones and emails, and handle front-line communication with professionalism and discretion
Schedule appointments and manage calendars for multiple clinicians
Maintain strict patient confidentiality and HIPAA compliance
Collaborate with clinical and administrative team members to streamline daily operations
Maintain a clean, efficient, and welcoming environment